What are the responsibilities and job description for the Front of House Shift Leader position at Noble Pizzeria & Barbecue?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for hospitality and a strong background in restaurant management. As a Shift Leader, you will play a crucial role in supervising staff and maintaining high standards of service. You will be responsible for Front-of-House operations while fostering a positive work atmosphere.
Responsibilities
- Oversee daily operations during shifts to ensure smooth service and adherence to quality standards.
- Supervise and support staff, providing guidance and assistance as needed.
- Assist in the development of training programs to improve team performance and efficiency.
- Ensure compliance with health and safety regulations within the dining areas.
- Utilize POS system for order management, payments, and reporting.
- Address customer inquiries or concerns promptly to maintain satisfaction.
- Collaborate with management to implement strategies for improving service quality.
Skills
- Proven experience in supervising staff within the restaurant industry.
- Strong knowledge of food preparation techniques and restaurant management principles.
- Excellent communication skills with the ability to motivate and train team members effectively.
- Familiarity with POS systems is preferred but not required; willingness to learn is essential.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong problem-solving skills and the ability to handle challenging situations calmly and efficiently.
Join our team as a Shift Leader where you can make an impact on both our guests' experiences and your team's growth!
Job Type: Full-time
Pay: $19.95 - $25.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Portland, ME 04103 (Required)
Ability to Relocate:
- Portland, ME 04103: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25