What are the responsibilities and job description for the Host position at Noble Roots?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your primary responsibilities will include greeting guests, managing reservations, and coordinating seating arrangements in a fast-paced restaurant environment.
Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage the seating chart to optimize table turnover while ensuring guest comfort.
- Handle reservations and walk-in guests efficiently, maintaining a smooth flow of service.
- Communicate effectively with servers and kitchen staff regarding guest needs and special requests.
- Answer phone calls promptly, providing information about the restaurant's menu, hours, and services.
- Assist in maintaining cleanliness and organization of the host stand and dining area.
- Address guest inquiries or concerns with professionalism and courtesy to enhance guest relations.
Requirements
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Familiarity with phone etiquette for handling inquiries professionally.
- A positive attitude and a willingness to work as part of a team dedicated to providing outstanding guest experiences.
Pay
- Competitive pay based on experience.
- Tips are not included in pay rate as they fluctuate weekly.
Join us as we strive to create memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Expected hours: 12 – 18 per week
Shift:
- Evening shift
Work Location: In person
Salary : $10 - $14