Assisted Living Front Desk Receptionist

Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional service to our residents and outside vendors alike. The ideal candidate will have a passion for hospitality and a commitment to delivering outstanding customer service. As the first point of contact for the building, you will play a crucial role in creating a welcoming atmosphere and ensuring that all needs are met efficiently.

Responsibilities

• Greet Vendors upon arrival with a warm and friendly demeanor, ensuring a positive first impression.
• Manage the Sign-in and Sign-out processes, ensuring accuracy and efficiency.
• Handle all inquiries, requests, and complaints with professionalism and courtesy.
• Assist with billing inquiries and ensure all information is correct
• Ensure all AP is scanned and sent to Corporate.
• Collaborate with housekeeping and maintenance teams to ensure resident rooms are ready for occupancy.
• Uphold high standards of cleanliness and organization at the front desk area.

Skills

• Strong ability to multitask is a must.
• Experience in front desk operations within an assisted living setting is advantageous.
• Excellent phone etiquette and customer service skills are essential for effective communication with vendors, families, and or residents.
• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• Proficiency in Excel and Word is a must.
• A friendly, approachable demeanor with a strong commitment to satisfaction.

Join our team as a Front Desk Agent and contribute to creating memorable experiences for our families

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to Commute:

• Pensacola, FL 32506 (Required)

Ability to Relocate:

• Pensacola, FL 32506: Relocate before starting work (Required)

Work Location: In person

Salary : $17