What are the responsibilities and job description for the Field Service Technician position at Noblesoft Technologies?
Job Title : FSO Technician
Location : Cambridge, MA
Mode : Contract (6 Months)
Skills / Knowledge Required :
- 5-7 years Win7 and Win10 operating systems knowledge
- Ability to perform logical OSI layer troubleshooting to determine root cause of errors
- Working knowledge of TCP / IP, DHCP, DNS, and LAN / WAN networks
- Subnetting and basic network security
- Familiarity with ServiceNow ticketing system and reporting metrics
- Experience developing and deploying attended / unattended imaging / OS installation and virtual backups
- SCCM software deployment & management tool
- Remote desktop / remote support software experience for technical troubleshooting
- Microsoft Office 2016 and O365
- Microsoft Teams / web conferencing services
- Data storage, migration, and archiving best practices
Functional Knowledge Required :