IT Legal Portfolio Business Applications Program Manager

Job Title: IT Legal Portfolio Business Applications Program Manager

Location: Santa Clara, CA (Looking for local candidates only)

Job Description

The Program Manager is responsible for overseeing large-scale IT Legal Portfolio Business Applications programs/projects from the original concept through to final implementation.

Key Responsibilities

• Lead the execution of enterprise-level software application development programs, with a strong focus on business support systems.
• Manage multiple Scrum teams, applying Scrum of Scrum principles and Agile best practices.
• Facilitate Steering Committee meetings, including executive-level decision-making processes.
• Build strong relationships with Program Partners/Stakeholders, ensuring smooth integration and achieving program objectives.
• Proactively identify process enhancements to streamline workflows and optimize program efficiency.
• Lead and inspire cross-functional teams, providing guidance to deliver high-performance outcomes.
• Identify, assess, and mitigate risks and issues, ensuring seamless program delivery.
• Drive value creation, identify profitability improvements, and strategically manage project profitability.
  
  

Requirements

• 15 years of experience in project/program management.
• 5 years of experience managing enterprise-level software application development programs.
• Demonstrated experience implementing business support systems at an enterprise level.
• Proven experience implementing CRM systems for enterprise sales teams.
• Extensive experience with Agile methodologies, Lean design, and accommodating changing requirements.
• Strong communication, problem-solving, conflict resolution, time management, and interpersonal skills.
• Certified Agile Scrum Master.
• Experience with ServiceNow platform and technologies is a plus.