Assistant General Manager

We are Bai Tong group representing Noi Thai Cuisine and Bai Tong Thai Restaurant. We are in 6 Washington state locations, and we also have out-of-state locations in Bend, OR and Honolulu, HI. We are currently hiring for the following position:

Assistant General Manager (AGM)

(Part-Time or Full-Time Position)

To apply for a position, please click the APPLY button on the top of this job posting.

Become part of our team, where serving THE BEST THAI CUISINE in an elegant, authentic atmosphere is our passion! We seek the best talent, promote employee training and development, and recognize our employees for their contributions. The commitment and passion of our staff is the reason that we are the best Thai restaurant! If you have the dedication and drive to provide superior guest service and experiences to our guests, grow your career with us and become a member of Bai Tong family!

We embrace diversity. We are committed to celebrating and to fostering a diverse working community that reflects the vibrant communities we are a part of. We also offer a career growth within the company.

Perks & Benefits & Compensations:

$23-25/hour starting

Part-Time Position

• Employee meal discounts
• Employee discounts at our corporate’s restaurants and stores
• Uniforms
• Professional training
• Paid sick leave
• Flexible schedule
• Work life balance

Additional Perks for Full-time Position

• Vacation
• Medical, Dental, and Vision Insurance available

Job Summary:

The Assistant General Manager (AGM) will work closely with the General Manager and the entire team to create and maintain a profitable and high-quality restaurant environment. The AGM is responsible for supporting cost management, labor management, recruiting, training, and ensuring compliance with company policies. This role requires dependability, self-reliance, excellent guest hospitality, and effective coaching skills. The AGM must possess strong organizational and prioritization skills and maintain a focused, team-oriented attitude to ensure memorable experiences for all guests.

Essential Duties and Responsibilities:

Staff Management:

• Teach, motivate, coach, and discipline staff while earning their respect.
• Handle interviewing, hiring, warning, counseling, and firing employees, ensuring proper documentation and discussions with the General Manager.
• Manage assistant management development.

Operational Excellence:

• Ensure strict cash handling procedures.
• Maintain composure and finesse under stress and high-volume situations.
• Uphold company standards and expectations.
• Address issues of discrimination or harassment according to policy, contacting the General Manager immediately when necessary.
• Promote a respectful and intimidation-free workplace.

Sales and Cost Management:

• Drive sales by collaborating with the General Manager, Managers, and team members.
• Proficiently understand the P&L and help control all costs.
• Assist in ordering and inventory management.

Front of House Management:

• Manage schedules, training, and onboarding of new employees.
• Ensure uniform standards are maintained across departments.
• Maintain overall organization and cleanliness of the restaurant.

Compliance and Safety:

• Enforce safety and sanitary practices and ensure regulatory compliance for the kitchen area.
• Ensure responsible alcohol service in accordance with the law.
• Ensure all security measures are in place.

Administrative Duties:

Pay and review invoices:

• Maintain employee files with up-to-date documentation as required by state law.

Supervision Received:

• This position reports directly to the General Manager.

Uniform Standards:

• The Assistant General Manager must always present a professional appearance, with specific details discussed during hiring.

Qualifications and Skills:

• Minimum 2 years' experience as Assistant Restaurant Manager.
• Positive, team-first attitude.
• Efficient task management.
• Punctuality and reliability.
• Ability to follow multi-step instructions and adapt to changing situations.
• Proficiency in mathematical computations for cash handling and bank deposits.
• Understanding of P&Ls, budgeting, and cost control.
• Effective communication skills.
• Completion of required training and compliance with local and state regulations for food and alcohol service.
• Experience with Resy, Toast POS, and 7-Shifts scheduling system is a plus.

Certificates, Licenses, Registrations:

• Must acquire and maintain any required licenses, certificates, or permits.
• Completion of orientation and training program under General Manager supervision is required.

Physical Demands:

• The role requires standing, walking, using hands and fingers, and talking or hearing.
• Specific vision abilities include close vision, peripheral vision, depth perception, and the ability to adjust focus.