What are the responsibilities and job description for the Host/Hostess position at Nolins Bar & Grille?
*Job Overview*
We are seeking a friendly and organized Host/Hostess to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. You will manage reservations, greet guests warmly, and ensure that they are seated in a timely manner. Your exceptional customer service skills will help create a welcoming atmosphere that encourages repeat visits.
*Responsibilities*
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Assist guests with inquiries regarding the menu and restaurant services.
- Maintain cleanliness and organization of the host stand and dining area.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle guest complaints or concerns with professionalism and courtesy.
- Utilize POS systems for managing reservations and tracking guest preferences.
- Uphold high standards of hospitality and guest relations throughout the dining experience.
*Qualifications*
- Previous experience in food service or hospitality.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent phone etiquette for handling reservations and inquiries.
- Familiarity with POS systems is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication skills to effectively interact with guests and team members.
- A positive attitude, teamwork mentality, and willingness to help others are essential for success in this role.
Join us in providing an exceptional dining experience for evry Nolins guest!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical Setting:
- Upscale casual restaurant
Shift:
- Evening shift
Work Location: In person
Salary : $13