Epic Operational Database Administrator (ODBA)

Job Details

Description

Job Summary:

Under the supervision of the Director of IT Applications, this position will assist in the design, build and implementation of Epic throughout the organization. Once the implementation is complete, the Epic Ambulatory Analyst will provide ongoing support for the system.

The Challenge (Job Summary)

We are seeking an experienced and detail-oriented Epic Operational Database Administrator (ODBA) to join our dynamic healthcare IT team. The Epic ODBA will be responsible for managing, maintaining, and optimizing the performance of our Epic system’s operational databases. This individual will ensure the highest standards of data integrity, availability, and security while supporting Epic database operations across the healthcare organization.

Your Day To Day & Essential Functions

• Database Management: Administer, maintain, and monitor Epic system databases (such as Clarity, Caboodle, Chronicles) for optimal performance and security.
• Data Integrity & Performance Optimization: Implement and optimize data processes, conduct regular health checks, and ensure the stability of operational databases to meet organizational needs.
• Backup and Recovery: Develop, test, and maintain backup and recovery procedures to ensure the safety and reliability of all database systems.
• Troubleshooting & Issue Resolution: Provide timely support for database-related incidents, diagnose issues, and apply fixes or escalate when necessary.
• Security and Compliance: Ensure Epic databases are secure, compliant with HIPAA regulations, and meet all relevant data privacy and security policies.
• Collaboration: Work closely with the Epic technical teams, application analysts, and other IT departments to troubleshoot, plan, and implement system upgrades, patches, and changes.
• Documentation & Reporting: Maintain comprehensive documentation of database configurations, processes, and changes, and produce regular performance reports for senior management.
• Continuous Improvement: Stay up to date on the latest Epic database technologies, tools, and best practices. Recommend improvements and new solutions to enhance system performance and efficiency.
  
  

What You Need To Succeed (Competencies, Education)

Education & Experience:

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).

Minimum of 3 years of experience as a database administrator, with at least 5 years of experience working with Epic systems, specifically with Epic Clarity, Caboodle, or Chronicles.

Technical Skills:

Unix proficiency: Strong Unix skills using the command-line prompt, including navigating directory structures and file manipulation.

Operating Systems & File Systems: Understanding of operating system concepts such as user and group ownership, file permissions, file system/volume group configuration, and related tasks.

Scripting and Utilities: Knowledge of command shells (Korn, POSIX, Bourne, or C) and scripting languages and utilities such as awk, sed, and Perl.

Epic Systems: Experience with Epic database tools, including Epic Clarity, Caboodle, and Chronicles.

Database Management: Strong knowledge of SQL and database management systems (Oracle, SQL Server, etc.).

Backup & Disaster Recovery: Experience with backup, disaster recovery, and high-availability strategies.

Data Security: Knowledge of data security principles and practices.

Certifications:

• Epic ODBA certification required.
• Epic-certified in relevant areas (such as Clarity, Caboodle, or Chronicles) is preferred.
• Additional certifications in database management or system administration are a plus.
• Soft Skills:
• Strong leadership and communication skills, both written and oral.
• Ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedures.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent communication skills and the ability to explain technical concepts to non-technical staff.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  

What We Offer You

A Wonderful Environment: This position is based in Amherst, OH with the opportunity to be remote. The office has a great team full of positive people, and the opportunity to work with stellar patients.

Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.

Competitive Pay: We are proud to be an organization offering competitive pay in the area. Our Human Resources team looks at wages on an annual basis to ensure we are in line with our competitors.

Career Growth & Development Opportunities: We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.

Equal Employment Employer: We strive to have a diverse team, and are proud to welcome minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity.

Working Conditions & Physical Demands: There is a combination of exam rooms and medical offices. There is frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOMS is an equal opportunity employer committed to high standards of business conducted and civic responsibility. This includes our policy of offering fair and equal opportunities to every employee or applicant for employment regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation) age, national origin, disability or genetic information, or status as a Vietnam-Era or special disabled veteran, or any other protected classes, in accordance with applicable law.