Description

Job Title:         Barback                                                                       Position Category:      Regular

Department:    Food & Beverage                                                        License Class:             Non-Gaming  

DOL Status:    Non-Exempt (Hourly)/Part Time                                Cash Handling:           No

Licensing Title:           Barback

PURPOSE OF POSITION

Barbacks will be responsible for helping Bartenders open and/or close the bar. They keep the bar stocked with liquor, beer, spirits, garnishes, ice cubes and other products needed throughout their shift. They ensure that glasses, stirrers, shakers, strainers and other bartending tools are clean and in the proper position for Bartenders.

DUTIES AND RESPONSIBILITIES

• Organizing supplies
• Supporting other bar staff so service runs smoothly
• Performing tasks to support the bartender and other staff members
• Preparing and serving drinks, as needed
• Restock liquor, mixers, and garnishes behind the bar
• Perform bussing responsibilities such as clearing empty cups and trash from bartop and tables
• Maintain overall appearance and cleanliness of bar (i.e. wipe down surfaces, push chairs and stools in, arrange drink menus and salt and pepper shakers, etc.)
• Perform clean-ups of spills or other customer accidents as needed
• Ensure bartenders are equipped with clean rags at bartending stations at all times
• Clean cups and dishes in front of house; adhere to dish-washing procedures
• Ensure bartenders are equipped with clean glasses in front of house at all times
• Check and re-stock ice bins
• Assist bartenders with back of house liquor inventory
• Follow all opening, closing, and key-holding procedures during each shift
• Ensure customer satisfaction by smiling and answering any questions our customers may ask
• Because of the Casino’s commitment to our guests and customer service, each employee may be expected to perform a wide range of duties from time to time. Such duties may or may not be related to their regular responsibilities.

Qualifications

INDIAN PREFERENCE

It is the policy of the Nooksack Northwood Casino, in accordance with U.S. federal law, and as an Indian-owned business, to grant preference to qualified and enrolled Nooksack Indian Tribal members, those who have close social and economic ties to Nooksack Tribal members, and other qualified (enrolled) Native Americans with the scope of the law.

REQUIRED EDUCATION, EXPERIENCE AND TRAINING FOR POSITION

• Ability to obtain and maintain a Non-Gaming Nooksack Tribal Gaming Agency License
• Must be 21 years of age or older.
• Must be obtain and maintain a Washington State Food Handlers Permit.
• Must obtain and maintain Tips MAST Certification.

PREFERRED

• High school diploma or equivalent preferred
• Experience in bar backing or bussing preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to provide top-notch customer service, even under pressure and in a fast-paced environment
• Ability to perform well under pressure
• Detail-oriented, organized, cleanly
• Positive attitude and ability to work under pressure
• Willingness to cooperate with other staff
• Ability to maintain work quality while unsupervised
• Must be able to work standing for long periods of time
• Ability to safely lift and maneuver heavy trays of food when necessary
• Willing to follow instructions
• Willing to ask for clarification as needed
• Can keep up with a fast-paced restaurant environment
• Excellent oral communication skills.
• Problem solving skills.
• Excellent listening skills.
• Multi-tasking skills.

WORKING CONDITIONS

• Occasionally required to work in loud, crowded, and smoke-filled casino environment.
• May be required to work nights, weekends, and holidays.
• Speaks in front of groups of people.

PHYSICAL DEMANDS

• Standing and walking for long periods of time.
• Must be able to bend and reach.

PLEASE NOTE

The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive.  Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.

Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the General Manager.  At this time, the Supervisor or Manager should be able to describe, in detail, to the General Manager, the Essential Functions of the job involved in the request. 

Managers are legally considered agents of the company and as such are responsible to act in a manner that best represents the best interests of Nooksack Northwood Casino and its employees.  They are personally accountable for their words and actions to outside agencies. Managers are required to work with the established philosophies and guidelines of Nooksack Northwood Casino and have the responsibility to meet the expectations of senior management.

Salary : $16 - $20