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Quality Assurance Technician

Nor-Am Cold Storage
Nor-Am Cold Storage Salary
Le Mars, IA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

General job description is as follows but is not limited to the following. Duties may change at the discretion of your

direct supervisor or management :

  • Holds safety in high regard, follows all safety rules for equipment and general operations. Takes responsibility for

their own safety by acting in a safe manner at all times. Takes responsibility for the safety of co-workers by

calling out unsafe behavior on the spot.

  • Acts as a leader for all food safety programs including HACCP, BRC and any and all pre-requisite programs.
  • Ensures all employees in the facility are properly trained and all plans are updated and maintained.

  • Makes sure all designated employees are properly trained in the monitoring and documentation of all quality and
  • production procedures including but not limited to CCP, QCP, Quality and Production Records.

  • Actively participates in the LEAN management program, striving to increase efficiency and eliminate waste.
  • Ensures that all product complies with domestic and receiving country's food legislation. Keeps up to date on any
  • changes to USDA policy and keeps company informed of changes to relevant legislation and codes of practice.

    Subscribes to relative scientific and technical publications and pursues continuing education in the field of Food

    Safety.

  • Reviews paperwork to ensure all product meets company, customer and USDA packaging and labeling
  • requirements. Maintains and updates all product label approvals. Reviews and files all QC, HACCP and BRC

    paperwork to ensure CCP limits were met and any deviations were handled properly. Complete necessary daily

    paperwork accurately and legibly.

  • Responsible for providing daily supervision, coaching, training, and direction to production team members.
  • Responsible for ensuring finished product is in compliance with customer requirements.
  • Performs pre-operational inspection of equipment.
  • Performs audits and checks of product and processes.
  • Responsible for handling customer complaints from initiation to resolution. Works with all departments complete
  • a thorough and accurate investigation. Will look for and identify trends that may indicate product problems.

  • Creates and maintains product specifications. Validates food safety plan for each new product and its associated
  • process through conversion to commercial production and distribution or where a change to ingredients, process,

    or packaging occurs that may impact food safety.

  • Oversees the corrective action of any audits, makes sure all actions are on schedule to be completed in a timely
  • manner.

  • Communicate effectively with other production employees, warehouse team, USDA Inspectors and administration
  • staff.

  • Maintains a clean and organized work area. Cleans throughout the day.
  • Develop and maintain excellent customer service to internal and external customers at all times.
  • Perform duties at the direction of supervisor including any special projects or other assignments as needed by
  • manager / supervisor.

    Summary of Experience and Education

    High school education or GED required, previous experience with sanitation, production, food safety, HACCP and BRC are preferred. Must be at least 18 years of age

    Knowledge, Skills and Abilities

    Employee must have the physical ability to lift up to 50 pounds frequently, to twist, bend and climb regularly. Must be able to work in a wide range of temperatures (-10 F to 45 F). All employees must be able to read, write and speak English fluently, including reading, comprehending and completing basic checklists, forms and other related documents. Successful candidates will be able to identify and resolve problems quickly and balance team and individual responsibilities. Must be consistently at work and on time.

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