Front Desk Agent

About Us

We are a neuro-rehabilitation clinic specializing in the treatment of traumatic brain injuries.

We are currently seeking a skilled, empathetic front desk receptionist to join our team. As the first point of contact for our patients, the ideal candidate should be friendly, professional, and able to handle a fast-paced environment. The primary duties would be managing patient intake, scheduling appointments, handling patient inquiries, and answering phones. If this sounds like you, apply now!

Responsibilities

• Heavy schedule management for patient appointments
• Direct patient interaction answering phone calls, emails, and inquiries
• Administrative tasks, such as data entry, scanning, billing, filing, documentation, etc.
• Direct operational flow of a busy office
• Coordinate and communicate with the rest of the team to ensure patient needs are met
• Maintain a clean and organized office
• Patient coordination for treatment services and equipment cleanup
• Communication with clinic staff

Qualifications

• Excellent communication and customer service skills
• Proficiency with computers and software applications
• Ability to multitask and work well under pressure
• Able to adapt and be flexible with changes in day
• Empathetic and able to connect to people
• Ability to keep confidential information and uphold HIPAA regulations

Job Type

• Part time, Tuesday, Wednesday, Thursday, with a possibility of days changing and full time in the future
• 9:30am-6:30pm
• Set Schedule
• Full time training hours, if able

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• Bachelor's (Preferred)

Experience:

• Front desk: 1 year (Preferred)

Ability to Relocate:

• San Jose, CA 95117: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $22