What are the responsibilities and job description for the Medical Accounts Receivable Specialist - Patient Phones position at Norco, Inc?
Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).
At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.
Job Description
Norco is currently seeking an individual to fill our Medical AR Specialist position. The Medical AR Specialist for this team is primarily responsible for assisting our patients and customers with their billing inquiries. Other responsibilities include, but are not limited to:
- Research and resolve any claims from date of denial for assigned reason codes
- Monitor the company's accounts receivable balances and contact patients when identified collection issues arise
- Post electronic and non-electronic payments
- Submit insurance claims to payers and process rejected/denied claims by sending an appeal and/or reconsideration letter
- Verify patients' eligibility, coverage, and benefits and identify authorization requirements
- Perform other tasks as assigned or necessary
Qualifications
- Knowledgeable on the insurance process, medical terminology, and coding
- Proficient within Microsoft Outlook, Word, and Excel
- Understand and remember various accounting codes and how to appropriately use them
- Ability to perform basic mathematics calculations
- Ability to accurately enter data into computers and acquire a working knowledge of any software applications necessary to the position
Additional Information
Norco offers a competitive compensation/benefit package, including:
- Employee Stock Ownership Plan (ESOP)
- Health, Vision and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to employee by Norco
- Supplemental Accident, Disease, and Life Insurance options
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Wellness Program
- Employee Discount on products sold by Norco
Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
