What are the responsibilities and job description for the Sales Support Manager- Chicago (m/f/d) position at Nordex Group?
Do you want to be part of an agile team where colleagueship truly matters?
As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It’s the individual that defines the team. And it’s the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us.
Position Summary
The role of Sales Support Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. The Sales Support Manager is responsible for ensuring the sales team operates efficiently and effectively. This role involves overseeing sales support functions, coordinating sales-related activities, and streamlining processes to enable the sales team to focus on their primary tasks. The Sales Support Manager manages customer inquiries, provides the sales team with necessary tools and information, and contributes to the achievement of sales targets. This position facilitates smoother operations within sales departments, improves communication, and enhances customer service.
What You’ll Do
We believe our employees are our greatest assets at Nordex. In addition to the opportunity to make our world a little more sustainable we offer you a total rewards program* designed to recognize and reward the dedication, hard work, and commitment of our team members. We are proud to offer a comprehensive package that aligns with our core values of Respect, Integrity, Colleagueship, and Ownership.
Financial Benefits
Nordex adheres to a policy of equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Dei
We are committed to creating an environment and culture in which Diversity and Inclusion is recognized as a true opportunity and value for the organization. We welcome you to learn more by visiting this link: Diversity & Inclusion - Nordex SE
As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It’s the individual that defines the team. And it’s the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us.
Position Summary
The role of Sales Support Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. The Sales Support Manager is responsible for ensuring the sales team operates efficiently and effectively. This role involves overseeing sales support functions, coordinating sales-related activities, and streamlining processes to enable the sales team to focus on their primary tasks. The Sales Support Manager manages customer inquiries, provides the sales team with necessary tools and information, and contributes to the achievement of sales targets. This position facilitates smoother operations within sales departments, improves communication, and enhances customer service.
What You’ll Do
- Manage daily operations of sales support functions, including RFP response, data collection and analysis, and report preparation.
- Support all steps of the production of sales proposals, RFPs, presentations, client presentations, and other internal and external support materials.
- Manage and optimize the use of Customer Relationship Management (CRM) systems to ensure that sales teams have access to all project and customer data.
- Maintain a library of relevant commercial documents like proposals, cost reports, etc., and manage all non-disclosure agreements (NDA) between customers and Legal.
- Review customer RFPs, determine necessary requirements for proposal content, and adjust accordingly.
- Initiate all cost requisitions, ensure they align with customer requirements and requested schedules, and prepare customer quotations for the Sales Team.
- Complete all wind and site (W&S) requests, including any follow-up data needed from the customer, and organize all reports.
- Populate economic models for relevant projects and present them to the sales manager for review.
- Support Gate 2 and 3 doc preparation, customer presentation preparation, quarterly sales deep dives, and any other support required.
- Ensure relevant document templates are up-to-date to support the proposal process.
- Perform other duties as assigned.
- Bachelor’s degree in Business Administration, Engineering, or related discipline.
- Knowledge of energy production/distribution, alternative energy solutions, and regulatory framework.
- Background in power / electrical equipment is a plus
- 2-3 years of relevant sales experience such as Inside Sales & Customer Service experience; industry-specific experience is a plus.
- Competence in MS Office applications.
- Strong communication and negotiation skills.
- High integrity and motivation.
- Understanding of intercultural issues in communication.
- Proactive and result-oriented approach with strategic and analytical skills.
- Willingness and ability to learn, self-manage, and keep abreast of changing technical and regulatory issues independently.
- Driving is an essential function of the job. Must possess a full, valid driver’s license and be insurable under our auto insurance policy. This position will be subject to periodic driver abstract checks to confirm continued insurability.
We believe our employees are our greatest assets at Nordex. In addition to the opportunity to make our world a little more sustainable we offer you a total rewards program* designed to recognize and reward the dedication, hard work, and commitment of our team members. We are proud to offer a comprehensive package that aligns with our core values of Respect, Integrity, Colleagueship, and Ownership.
Financial Benefits
- Paid Time Off - Three (3) weeks accrued (120 hours)
- Medical & Pharmacy Insurance with multiple options to best meet your needs
- Health Savings Account (HSA) with Employer Contribution
- Flex Spending Account (FSA)
- Dental Insurance
- Vision Insurance
- Short-Term / Long-Term Disability Insurance
- Life and AD&D Insurance
- 401(k) with Employer Match
- Student Debt Repayment
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Parental Leave
- Calm Subscription
- Gym Membership Reimbursement
- Accident Insurance
- Legal Plans
- Spot Pet Insurance
- Auto and Home Insurance
- And much more…
- Offers may vary by location and eligibility.
Nordex adheres to a policy of equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Dei
We are committed to creating an environment and culture in which Diversity and Inclusion is recognized as a true opportunity and value for the organization. We welcome you to learn more by visiting this link: Diversity & Inclusion - Nordex SE
