What are the responsibilities and job description for the Senior Application Analyst position at Nordic Consulting Partners?
A company is looking for a Senior Application Analyst to provide expert-level support for clinical and business applications within their Managed Services division.Key ResponsibilitiesRespond to application support requests and incidents within defined SLAs, ensuring expert-level customer serviceManage application and team documentation for accuracy and relevancePlan and execute application upgrades and security patches while collaborating with stakeholdersRequired QualificationsBachelor's degree in Information Technology, Engineering, Healthcare Informatics, or 11 years of industry experience8 years of experience in healthcare IT or a similar IT application analyst positionProven experience in executing ITIL-aligned service management processesExtensive experience in application support and documentation managementDeep understanding of healthcare information systems and electronic health records (EHRs)
