What are the responsibilities and job description for the Network Engineer II - Toledo position at Nordic?

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The Role

The Network Engineer II responsibilities include assisting in enterprise Network design, implementation, and ongoing support of Network infrastructure hardware and software components. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement, and document corrective solutions and preventative measures. Participate in the evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards, and knowledge base articles.

This position consists of ensuring solutions are delivered in adherence to defined standards and policy.

The Network Engineer I position is expected to actively work on technical projects as well as provide / receive guidance to / from team members as needed to ensure the quality and delivery of work.

This position is expected to work both independently and with various teams across the enterprise.

Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic's maxims and mission to serve our customers who care so well for us.

Key Responsibilities

Perform daily prioritization of work to ensure assigned project and incident SLA requirements are met
Provide training and mentoring on technologies
Assist with the evaluation and recommendation of technical solutions based on requirements, ranging from group to enterprise-wide deployments
Engage in tier 2 and tier 3 troubleshooting on issues identified with deployed services, providing resolution and remediation
Perform tasks related to the operation, servicing, troubleshooting, and administration of platform technologies :
Datacenter networking platforms
Distribution layer networking platforms
Enterprise Wireless
Cisco Security products including ASA firewalls and ISE
Multi Datacenter high availability and load balancing
External access technologies
Name Resolution
Virtualization platforms
WAN Communications and QOS

Skills And Experience

5 years of experience in Network Engineering

Knowledge of various trunk types (analog, PRI, SIP, H323, etc.)

Working knowledge of Cisco Nexus network infrastructure

Working knowledge of Cisco Catalyst network infrastructure

Working knowledge of Cisco ASA (ISE experience a plus)

Working knowledge of Cisco Enterprise Wireless design and management

Working knowledge of F5 Networking technologies

Working knowledge of Citrix NetScaler Technologies

Experience with Cisco UCS infrastructure components

Experience with enterprise-class Infrastructure environments

Able to prioritize and execute tasks in a high-pressure environment.

Ability to author technical documents and create procedure manuals

Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities

Strong understanding of the organization's goals and objectives

Ability to conduct research into current and future technologies

Highly self-motivated and directed, with keen attention to detail

Healthcare knowledge / background including data privacy practices and laws

Strong customer service orientation

Experience working in a team-oriented, collaborative environment

On-call availability 7 / 24 as part of a rotation schedule

Other duties as assigned

Minimum Years of Experience

Bachelor's Degree and 5 years of related experience or 8 years of related experience

Licensure / Certification

CCNA or Equivalent Preferred

Other Knowledge, Skills, and Abilities Required

Demonstrate a deep understanding of the application of technology in the technical environment and its business return

Be capable of designing complex technology solutions taking into account the existing tech landscape

Be capable of designing clear transition plans to demonstrate to a client how they can achieve their long-term objectives in stages

Have the necessary communication and interpersonal skills to interact with clients at all levels

Have the ability to keep up to date with technology as it develops and inform their clients of the potential impact

Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client

Act as the technical point of contact for clients and technical teams throughout the client life cycle

Be self-managing and capable of prioritizing workload based on client requirements

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Network Engineer II - Toledo

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