What are the responsibilities and job description for the Customer Service Representative position at Nordstrom Rack?
About us
Nordstrom Rack is a leader in fashion and customer service! Join our team today!
Our work environment includes:
- Growth opportunities
- Safe work environment
- On-the-job training
This job is a great fit for someone who is customer obsessed and loves to solve problems.
A day in the life…
- Assist customers with a variety of POS transactions through a seamless and friendly experience at the cash registers.
- Demonstrate expertise in all technologies used in the store environment
- Inspire trust, teamwork and positive team relationships
- Defuse customer situations and provide resolution in a timely and effective manner
- Ensure the security and privacy of customer information through education, compliance and resolution of issues
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- The hours and schedule for this position will vary by week depending on business needs
You own this if you have…
- The ability to effectively build relationships with your customers, peers and leadership
- Proficiency in multiple operating systems such as MS Windows, iOS and Android
- Clear, effective communication with strong interpersonal skills
- The ability to prioritize multiple tasks in a fast paced environment
- Accountability, initiative and a high level of ownership
- The ability to work a flexible schedule based on department needs
Job Type: Full-time
Pay: From $17.45 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
- No experience needed
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Ability to Commute:
- Manhasset, NY 11030 (Required)
Ability to Relocate:
- Manhasset, NY 11030: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $17
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