Gift Shop Sales Associate

Gift Shop Sales Associate

Position Type: Part-time employment, average of 24-32 hours a week.

Non-exempt under Fair Labor Standards Act (FLSA).

Description: The Gift Shop Sales Associate is responsible for promoting sales generation of the Norfolk Botanical Garden’s Gift Shop and for providing unparalleled guest service through every customer interaction. Shifts are 4-8 hours, fluctuating between 9:00am-7:00pm during the summer months and 9:00am-9:00pm in the Autumn & Winter seasons for our Garden of Lights Holiday Event. This position requires flexible availability; weekend availability is required.

Essential Functions:

• Generate sales via the POS system Altru & provide exceptional customer service.
• Demonstrate product knowledge and cash handling procedures.
• Maintain merchandising standards, monitor store appearance & facility upkeep, both inside and outside of the Gift Shop.
• Assist with physical inventory including, but not limited to, assuring incoming shipments against product invoices and checking the items in inventory for damages or discrepancies.
• Update product inventory as products are received and added to the inventory.
• Marking and labeling the products according to the store's specifications, filling out any paperwork necessary.
• Reconcile daily sales and open & close store.
• Other duties as assigned.

Essential Physical Functions:

• Standing, walking, and/or moving through store for extended periods of time.
• Receiving and stocking inventory requires bending, lifting up to 35 pounds, kneeling, reaching overhead, moving boxes and store inventory for off-site sales.
• Must be able to use a broom, dust mop and vacuum cleaner.
• Ability to participate in routine conversation in person or via telephone.
• Responsible for upkeep of merchandising and visual layout of store.
• Computer literacy and ability to use a computer for POS transactions.
• Some outdoor labor required for garden patio, such as general straightening and cleaning.

Qualifications:

• High school diploma preferred.
• Experience in a retail setting is a plus.
• Must be able to reliably commute to and from the Garden.
• Must have written and verbal communications skills with the ability to speak effectively with both individuals and groups.
• Must have the availability to work weekends.

Reports to: Gift Shop Coordinator & Gift Shop Manager

Benefits:

• Health insurance including an HSA or copay option (NBG pays 70% of individual premium and 65% of dependent/family premium)
• 403(b) retirement plan with discretionary 4% match
• Company sponsored life-insurance coverage.
• Group rates on voluntary benefits such as dental, supplemental medical expense insurance, vision, STD, accident.
• Paid vacation, sick leave and holidays.
• Professional development opportunities.
• Staff discounts on programming & giftshop.
• EAP services for all employees.

Equal Employer Opportunity (EEO) statement: NBG is committed to the principles and ideals of equal employment opportunity. It is, and shall continue to be, the policy and practice throughout NBG to foster equal employment opportunity and non-discrimination for applicants, employees, and volunteers without regard to race, color, sex, religion, national origin, age, marital status, disability status, gender identity, sexual orientation, pregnancy, childbirth or related medical condition including lactation, status as a veteran or other protected status, if qualified to perform the essential functions of the job with or without reasonable accommodation.

Send resumes and applications to hr@nbgs.org

Job Type: Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Ability to Commute:

• Norfolk, VA 23518 (Required)

Work Location: In person