What are the responsibilities and job description for the Parts Counter Sales position at Norfolk NAPA?
Primary responsibilities include:
- Provide exceptional customer service to all store customers
- Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering
- Handle cash, credit card, and other purchasing transactions
- Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders
- Pull and prepare inventory orders for customer pick up or delivery
- Operate the electronic and paper cataloging system to retrieve up to date parts information
- Effectively communicate features, benefits, and warranty policy information to customers
- Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.
- ASE certified preferred
- Prior Automotive Knowledge is required.
Job Types: Full-time, Part-time
Work Location: In person