Night Auditor

Profile: 

Telecommute: No 

Bonus Eligible: No 

Direct Reports: No 

Reports To: Front Office Manager 

Equipment: Uniform 

Primary Purpose: 

The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.

Work Performed: 

The Night Auditor will be tasked with the following duties, responsibilities, and assignments: 

• Maintain accurate accounts of cash, checks, and credit transactions;  

• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis and complete all necessary reports; 

• Handle confidential information, including guest records, with a high degree of integrity; 

• Address guest complaints, issues and/or requests in friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative;  

• Provide reports to management about asset utilization and audit results;,  

• Work proactively to recommend changes in operations and financial activities;  

• Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report; 

• May be required to make management decisions in a manager’s absence;  

• Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate;  

• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets; and  

• Any and all other work as required to complete the primary purpose of the position.