What are the responsibilities and job description for the Security Guard position at Norfolk Sheraton?
Hotel:
Norfolk Sheraton777 Waterside DriveNorfolk, VA 23510Security GuardFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: General Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Security Guard is to ensure the safety of the guests, associates and property.
Work Performed:
The Security Guard will be tasked with the following duties, responsibilities, and assignments:
Ensure the safety of guests, associates, and hotel property always;
Perform security patrols throughout all areas of the hotel and grounds;
Enforce hotel policies and procedures while maintaining a courteous, tactful and helpful demeanor;
Respond immediately to emergency incidents and security requests (and escalates per protocol as appropriate);
Create reports on all activities during each shift;
Draft incident reports;
Monitor associates entering and leaving the hotel;
Collect packages received by property and inspects parcels taken from the property;
Monitor the back entrance and receiving dock;
Checks all personnel entering and provides information and direction upon proper identification of all job applicants, salesmen, etc.;
De-escalate situations between associates and/or guests;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
2 Years Loss Prevention experience
Preferred Education:
High School Diploma or equivalent
Required Licenses/ Certification:
Certified in CPR and First Aid or obtain certification within 30 days of hire.
Physical:
Complete mobility; it may be necessary to carry people or emergency equipment
Ability to lift, pull and push up to 50 pounds on occasion
Ability to bend and squat repeatedly
Ability to walk and stand for duration of scheduled shift
Other:
Flexible to working days, early mornings, evenings, nights, weekends and holidays.
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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer
But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70 hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
