What are the responsibilities and job description for the MANAGER TERMINAL OPERATIONS position at Norfolk Southern Corp?
Primary Purpose:
Oversees the safe, efficient, on-time, and economical operation of the terminal while ensuring that all employees, equipment and freight are protected from injury or damage.
Principal Duties:
- Establishes good relationships with customers and foreign line railroads, providing timely switching service and interchange, and proactively monitoring operations.
- Requires familiarity with labor agreements and is responsible for managing effective working relationships with subordinates and employees from all operating departments.
- Ensures effective cost control by planning and assigning work to achieve optimum productivity.
- Requires extensive knowledge of safety and operating rules, train operations, terminal operations, FRA regulations, HazMat, and corporate policies, as well as Thoroughbred Yard Enterprise System (TYES), crew call, and other computer applications.
- Ensures compliance with safety and operating rules and implements operating practices that protect safety of operations.
Job Related Experience:
Minimum Level: 5 years
Preferred Level: 7-10 years
Education:
Preferred Level: Bachelor's Degree (BS)
Technical Skills:
- Brio
- Crewcall System
- TYES
- Microsoft Suite
Skills and Abilities:
- Communication Skills
- Decision Making
- Accountability
- Customer Service
- Leadership
Career Path:
Predecessor Jobs:
- Road/Terminal Manager
Future Jobs:
- Terminal Superintendent
- Assistant Division Superintendent
Work Conditions
Environment: Outdoor/Field
Shift Work: No
On-Call: Yes
Weekend Work: Yes
Travel Required: 0 - 2 Days per Month
Company Overview
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
