What are the responsibilities and job description for the SECRETARY 1 position at Norfolk Southern Corp?
A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique background, relevant experiences, and passions. We look forward to learning about you.
Primary Purpose:
Norfolk Southern is seeking a motivated, detail-oriented, and resourceful individual to join our Transportation Administration Office as a Secretary. This role is essential in supporting office operations, ensuring the smooth flow of administrative tasks, and contributing to process improvements across the department. A successful candidate will be organized, eager to learn, and passionate about enhancing administrative efficiencies within a dynamic transportation environment.
Key Responsibilities:
The Secretary will be responsible for a variety of administrative and office support functions. Core duties may include but are not limited to:
- Vendor Invoice Management: Process, verify, and maintain records of vendor invoices to ensure timely payments.
- Material Procurement & Inventory: Order materials as required and handle material receipting processes.
- Budget Tracking & Reporting: Assist in budget management by preparing reports and tracking expenses to maintain budget integrity.
- Employee Status Management: Enter and update employee status changes in our systems, ensuring accurate and timely updates.
- Employee Communication & Mailings: Prepare and send correspondence related to medical requests, mark-up requests, and investigation notices.
- Document Management: Organize, file, and maintain both physical and virtual records, including employee personnel files and Career Service Records.
- Payroll Administration: Enter payroll data accurately to ensure correct and timely payments.
- IT & Equipment Coordination: Request necessary computer permissions, equipment, and software access for employees to facilitate their roles.
- Office Equipment Operation: Proficiently use standard office equipment such as printers, copiers, scanners, and fax machines.
- Data Compilation & Reporting: Compile and organize data from multiple sources to produce summary reports for team use.
- Bulletin Issuance: Prepare and distribute bulletins and other communications as needed.
Qualifications:
Experience:
- Required: 1-2 years of experience in an administrative or support role.
Education:
- Preferred: High School Diploma or GED. Additional coursework in office administration or business is a plus.
Technical Skills:
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for data entry, document preparation, and presentations.
- Experience with SAP for data entry, invoicing, and employee records management (preferred but not required).
Skills and Abilities:
- Communication: Strong verbal and written communication skills, with the ability to professionally interact with team members and stakeholders.
- Analytical Thinking: Ability to assess and solve problems with a focus on process improvement and efficiency.
- Process Improvement Mindset: A genuine interest in identifying and implementing enhancements to administrative processes.
- Collaboration: Demonstrated ability to work effectively as part of a team, fostering a positive and cooperative environment.
- Organization & Attention to Detail: Highly organized with a meticulous approach to managing tasks, records, and reports.
This position provides an opportunity to develop within Norfolk Southern and contribute to the success of a major transportation network. We welcome candidates who bring enthusiasm, dedication, and an eye for operational improvement to join our team.
Company Overview
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
