What are the responsibilities and job description for the Superintendent of the CTCO position at Norfolk Southern Corp?
Primary Purpose:
The Superintendent of CTCO is responsible for the safe, efficient, on-time and economical operation of the Chicago Terminal operating environment, working closely with other Class I peers stationed in a specialized joint-control location in the Chicago area.
Principal Duties:
The Chicago Terminal Coordination Office (CTCO) is an office managed and supervised by representatives from each of the Class I's for the expressed purpose of, among other things, to address and facilitate fluid and efficient operations through the greater Chicago terminal area. The Superintendent of CTCO must have strong and effective leadership, presentation and negotiating skills, due to working with high level commercial and political persons on a large and broad range of subjects and continuing issues. The incumbent works closely and communicates with NS' Chicago Terminal and the Dearborn and Lake Divisions, as well as NS' Control Center on all issues of operations. This position also works and plans closely with Engineering to ensure optimal work windows with minimal train traffic interruptions. Coordination of Engineering work among the Class I railroads is also important. This position requires extensive knowledge of safety and operating rules, train operations, terminal operations, FRA regulations, HazMat procedures, corporate policies, labor agreements and rules among all Chicago operating railroads. The incumbent works closely with NS Service Design to optimize interchange between railroads, blocking, and identification of other efficiencies in traffic movement. Incumbent also works with other NS departments to resolve, record, and prepare reports of NS compliance with city requests. The position works with Engineering, Government Affairs, Real Estate, Capital Accounting, among others, to manage ongoing projects to successful conclusion while protecting the franchise interests of NS. The Superintendent of CTCO must establish and maintain good working relationships with peer representatives in the greater Chicago Terminal Switching District, including, but not limited to, Class I railroad officers, shortline railroads, Chicago's belt railroads, the BRC and IHB, METRA commuter railroads, AMTRAK, and railroad customers, in order to ensure transfers, switching, train movements and classifications are fluid and efficient. Additionally, the incumbent coordinates with multiple departments for public/private funding projects like CREATE and its multitude of components. The incumbent is the primary NS representative for the City of Chicago, and will meet and interact with city aldermen on any issues, complaints, ongoing capital projects within city wards, as well as address citizen and governmental complaints.
Job Related Experience:
Minimum Level: 1-2 years Preferred Level: 3-5 years
Education:
Preferred Level: Bachelor's Degree (BS)
Preferred Majors:
- Business
- Business - Transportation operations / Logistics
Technical Skills:
- Crewcall System
- TYES
Skills and Abilities:
- Communication Skills
- Empowering Others
- Business knowledge
- customer service
- Decision Making Leadership
Career Path:
Predecessor Jobs:
- Assistant Terminal Superintendent
- Terminal Superintendent
Future Jobs:
- Assistant Division Superintendent
Work Conditions
Environment: Indoor/Office and Outdoor/Field
Shift Work: No
On-Call: Yes
Weekend Work: Yes
Travel Required: 0 - 10 Days per Month,
Company Overview
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings. The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.
