What are the responsibilities and job description for the Wellbeing Advocate position at Norfolk Southern?
Requisition 38261: B3 - Wellbeing Advocate
Position may be filled out of any of the following locations: (Norfolk, VA - Charlotte, NC - Roanoke, VA)
A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique background, relevant experiences, and passions. We look forward to learning about you.
Wellbeing Advocate
Job summary: The Wellbeing Advocate will play a critical role in maintaining the productivity and safety of the workplace by providing guidance and support to employees with substance use disorders the DARS (Drug and Alcohol Rehabilitation Services) program. This position also plays a key role in spreading awareness of the Wellbeing at NS programs and resources to employees.
Key Responsibilities
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
Position may be filled out of any of the following locations: (Norfolk, VA - Charlotte, NC - Roanoke, VA)
A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique background, relevant experiences, and passions. We look forward to learning about you.
Wellbeing Advocate
Job summary: The Wellbeing Advocate will play a critical role in maintaining the productivity and safety of the workplace by providing guidance and support to employees with substance use disorders the DARS (Drug and Alcohol Rehabilitation Services) program. This position also plays a key role in spreading awareness of the Wellbeing at NS programs and resources to employees.
Key Responsibilities
- Complete substance use disorder assessments (virtual and in-person) for NS employees and qualified dependents with oversight by Asst Manager DARS or Manager Wellbeing
- Conversant with and able to apply DSM-5 criteria and ASAM placement criteria to the standardized substance abuse assessment process
- Facilitates and coordinates individualized aftercare plan and provides follow-up services (virtual and face-to-face) with oversight by Asst Manager DARS or Manager Wellbeing
- Maintain accurate case management records for each client with case appropriate therapy letters, HIPAA documents, Rule G waivers, Public Law Board awards, short-term disability forms, etc.
- Promote Wellbeing at NS program, and present wellbeing program offerings by attending local safety meetings, field events, etc.
- Instruct Basic Adult CPR/AED training classes for field employees
- Minimum Level: 3-5 Years
- Preferred Level: 6-10 years
- Preferred level: Bachelor’s Degree
- Preferred Majors: Medical/Health related
- Required: Incumbent is expected to obtain CEAP (Certified Employee Assistance Professional) and Q-SAP (Qualified Substance Abuse Professional) certifications within 2 years following placement
- MS Excel
- MS Power Point
- MS Word
- Penelope Database
- Skills and Abilities:
- Analytical Thinking
- Problem Solving
- Motivational Interviewing Techniques
- Strong Communication Skills
- Independent Learner
- Prioritize and organize work week
- Ability to handle sensitive and confidential employee information
- Predecessor Jobs: Medical Case Coordinator, Compliance Coordinator, Medical Administration Coordinator, EEO Officer
- Manager Wellbeing, Manager Compliance
- Environment: Office
- Shift Work: No (some evening work required)
- On-Call: Yes
- Travel Required: 3-5 days per month
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
