What are the responsibilities and job description for the Sales Engineer position at Norm AI?
About Norm Ai
Norm Ai is the Compliance AI Platform for legal standards-based reasoning & workflow automation.
We developed the first Domain Specific Language (DSL) for fully representing regulatory requirements in an AI engine. This DSL, deployed with our enterprise platform, enables Norm clients to transform workflows and apply compliance checks at the source of business activities.
We are setting the norms for compliance processes at the largest institutions in the world. Our client base includes firms with a combined $17 Trillion in assets under management, and growing quickly.
Our Software Engineers came from Palantir, Google, Meta, AWS, Harvard, Stanford, and MIT. Our Legal Engineers are from Harvard Law, Stanford Law, Yale Law, Sullivan & Cromwell, Simpson Thacher, Davis Polk, Greenberg Traurig, the SEC, the Marines, and FINRA.
This Role
As a Sales Engineer you will be responsible for supporting our Account Executives in our sales process. No task is too big or too small for you - whether it's making a deck for a CEO meeting or scheduling follow ups and demos, you are laser focused on doing whatever is needed to ensure our AEs are successful in their efforts to win new business. You will build decks, analyze results, coordinate POCs, and draft meeting agendas. You will follow up where needed and spend 1 : 1 time with clients as required. You will attend client meetings in person and facilitate effective presentations and discussions. You will take careful notes on all calls in order to ensure that feedback from our clients is being effectively surfaced. You will act as the initial point of contact for security inquiries, guiding clients to useful resources, and escalating complex issues to the right teams. Finally, you will develop and maintain comprehensive documentation, user guides, and FAQs encountered during the pre-sales process
- Highly motivated and proactive. Look for any and all opportunities to add value to our sales process.
- Excellent communicator. Demo software and describe its impact. Prepare materials to articulate the value of our platform, including demo videos.
- Analytical and curious. Listen carefully to clients and understand their needs in order to be able to map out next steps effectively.
- Organized and effective. Be highly organized and detail oriented, and strive for perfection in your communications and presentation.
Skills & Experience - Core
Skills & Experience - Pluses
100,000 - $140,000 a year
Plus commission and equity.
What Success Looks Like
30 days
You are able to perform a full end-to-end Norm Ai demo in a POC context.
60 days
You are working alongside our Account Executives and helping them materially advance customer opportunities.
You are able to identify regulatory frameworks applicable to certain scenarios.
You have mastered all of our existing collateral.
You have designed custom demos in a highly independent manner.
90 days
You are anticipating the needs of our Account Executives.
You have improved our sales process and collateral through thoughtful contributions.
Salary : $100,000 - $140,000
