What are the responsibilities and job description for the Toyota Service Porter position at Norm Reeves Auto Group?
Location : Dallas, TX (Onsite) | Type : Full Time | Pay Rate : $17.00 / hr
Drive Your Career Forward at Toyota! Join Us as a Service Porter at Norm Reeves Toyota Dallas!
As a Service Porter , you play a crucial role in enhancing customer satisfaction by providing exceptional service and support to clients visiting the dealership for vehicle maintenance and repairs. This role involves efficiently managing the flow of vehicles, maintaining the service area's cleanliness, and offering a positive customer experience.
Your work will ensure our guests leave 100% satisfied with their Norm Reeves experience. This role is a great way to kick start your career with us!
What You'll Do :
- Vehicle Reception and Coordination :
- Greet customers promptly and professionally as they arrive at the dealership's service area.
- Collect necessary vehicle information, such as model, mileage, and service history, to initiate the service process.
- Coordinate with service advisors to ensure smooth handoff of vehicles for repairs and maintenance.
- Parking and Retrieving Vehicles
- Verify the accuracy of vehicle documentation and services performed before returning the vehicle to the customer.
- Provide clear explanations of the services performed and any additional recommendations from the service team.
- Ensure the service area is clean, organized, and free of debris at all times.
What You'll Need :
What We Offer :
Salary : $17
