What are the responsibilities and job description for the KBB Representative (Used Car Buyer) position at Norm Reeves Honda/VW Port Charlotte?
Location: Port Charlotte, FL (On site) | Type: Full Time
Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 RETAIL DEALER IN THE NATION. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals who are eager to grow their careers while the company continues to expand!
As our KBB Representative (Used Car Buyer), you are one of the most important team members at Norm Reeves Honda/VW of Port Charlotte. You are responsible for creating a super Norm Reeves experience for all of our guests and using your communication skills to identify needs and offer trade-in solutions to our sales department.
Your work will ensure our guests are 100% satisfied with their Norm Reeves experience. This role is a great way for a dedicated and outgoing person to kick-start your sales career with us!
What you’ll do:
- Make phone calls, send emails, and texts to connect with leads.
- Schedule in person appraisals and appointments
- Maintain schedule and meet customers to do in personal appraisal and cash offer on vehicle
- Manage buying paperwork & assist customer through process.
- Perform other duties as assigned.
What you’ll need:
- Proficient with CRM, and Microsoft Office Suite or related software
- Strong communication and negotiating skills
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Ability to function well in a high-paced environment
- Willingness to work independently and as part of a team
What We Offer:
- Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself – Tuition Reimbursement
- Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching
- Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.