What are the responsibilities and job description for the Subaru Trade Up Advantage Representative position at Norm Reeves Subaru Rockwall?
Rockwall, TX | Onsite | Full Time | $17/hour-$19/hour Bonus
As a Subaru VIP Salesperson, you support the dealership by providing service drive customers with information about the Subaru Trade Up Advantage Program. You’re responsible for enhancing the customer's experience using your communication skills to identify needs and offer trade in solutions to our service department guests. A Subaru VIP Salesperson’s purpose is to upgrade service drive customers out of their current/retail agreement and shorten the trade cycle with the intention of increasing retention and loyalty.
Responsibilities include but are not limited to:
- Enhance retailer guest experience by supporting both sales and fixed ops.
- Collaborate with team members and managers to enhance the guest experience while servicing the dealership.
- Manage Trade Up Board – organizing the next day’s incoming service appointments by type of vehicle and value range.
- Manage data mining tool (Trade Up Advantage) located in Subaru Care Connect Platform
- Appraise vehicles in for service with a 10-per-day goal.
- Prepare and manage folders with offers for drop-off customers and print offers for next-day appointments.
- Manage and confirm next-day service appointments.
- Generate custom lists of positive/healthy negative equity customers and contact them via email, phone, and/or direct mail.
What You’ll Need:
- Full-time availability. You’ll also need to be at least 18 years old
- A valid driver’s license and acceptable driving record
- Must have proven track record of Sales experience.
- Strong communication skills with both Norm Reeves staff and guests
- A professional appearance and work ethic
- Excellent organizational and follow up skills
- Ability to work efficiently in both a team-based and independent settings
What We Offer:
- Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
- Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
- Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
- Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
- Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
Salary : $17 - $19
