What are the responsibilities and job description for the Hotel Housekeeper - PM Shift position at Normandy Farm Hotel/Blue Bell County Club?
Normandy Farm Hotel is seeking qualified individuals who are interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants. Applicants with experience working for first-class hospitality organizations will be strongly considered.
A hotel housekeeper is responsible for ensuring rooms and other areas of a hotel are kept clean every day. If you are hardworking, dedicated, pleasant, and committed to high standards of customer service with attention to detail, we invite you to join our team.
"This position requires a pre-employment background and drug test."
This is a Part-time role, and you must be able to work a minimum of 3 shifts per week. Must be available to work PM shifts to include weekends.
Housekeeper Functions:
- Cleans and wipes windows, doors, walls, closets and fixtures in rooms, often using ladders or stools to clean hard to reach areas, in order to maintain a clean and presentable facility at all times.
- Washes shower walls and tub, cleans toilets and stall walls if applicable, wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest restrooms.
- Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
- Washes all guest room floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
- Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust
- Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
- Lifts mattresses to check for soil between mattresses and under bed.
- Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
- Consistent professional/positive attitude and actions when communicating with guests, employees and member of hotel management.
- Report all issues to the Executive Housekeeper and/or Housekeeping Supervisors.
- On time and at work when scheduled and in proper uniform.
- Performs other duties and special projects as assigned, requested or deemed necessary by management.
Requirements:
- Must be at least 18 years old
- High School Diploma or Equivalent
- Legally authorized to work in the United States
- Possess a basic knowledge of excellent service standards and guest relations
- Available to work weekends, day and evening shifts and major holidays
- Mandatory compliance with all safety regulations, procedures, policies and rules
- Regular and predictable attendance.
- Arrives punctually in full uniform with a neat & professional appearance at all times
- Requires standing for extended periods, walking, pushing, carrying, bending, reaching, stooping, kneeling, or crouching.
- Able to lift up to 25 pounds without assistance and in excess of 50 pounds with assistance.'
- Must have reliable transportation.