What are the responsibilities and job description for the Director of Operations position at Normann Staffing?
Job : Director of Operations
Location : Poughkeepsie, NY
Salary : $80,000 - $90,000
Job Type : Permanent, Full Time
Our client is seeking a strategic, values-driven Director of Operations to lead their operational and HR functions with an emphasis on integrity, efficiency, and organizational health. This new role is critical to implementing strategic initiatives, optimizing daily operations, and fostering a professional, collaborative work environment. The Director will work closely with a Professional Employer Organization (PEO) to manage HR functions, ensuring that policies and culture align with our mission and goals. The director will also create, implement, and monitor the financial aspects of our new supporting organization.
This is an exciting opportunity for a thoughtful leader who understands the operational and HR needs of a nonprofit and has the experience to create an environment that supports our mission and values.
KEY RESPONSIBILITIES :
Operational Leadership (70%) :
Partner with an external PEO to manage HR functions including recruitment, onboarding, performance management, and compliance, ensuring HR policies align with strategic goals.
Direct daily operations, overseeing IT, database management, and facilities staff to ensure smooth functionality.
Monitor and guide operational planning and implementation of strategic initiatives in alignment with the long-term vision.
Develop and manage processes for impact evaluation and quality improvement, driving operational effectiveness across all departments.
Provide guidance and support to operational staff, creating a culture of excellence and accountability.
Promote a positive and supportive workplace culture that centers on professionalism, collaboration, and effective communication.
Handle employee relations with a solutions-oriented approach, fostering a respectful and mission-focused environment. Financial Management (30%) :
Responsible for creation and implementation of financial management of our new supporting organization.
Identify annual operational and HR-related budget needs, collaborating with the CFO to integrate these into the foundation’s overall financial plan.
Review statements and reports for compliance with all policies. Required Qualifications
Experience managing consultants, vendors, staff.
Bachelor’s degree in business administration, nonprofit management, human resources, or a related field (Master’s preferred).
7 years of experience in nonprofit operations and HR management, with demonstrated experience in organizational development.
Strong financial skills, with a background in budgeting and financial reporting for nonprofits.
Proven experience with impact evaluation and continuous improvement initiatives.
Familiarity with HR best practices, with the ability to leverage a PEO partnership effectively. Attributes
Leadership : Committed to supporting a culture of transparency, accountability, and respect.
Balanced HR Perspective : Skilled in people management with a business-oriented approach to human resources, ensuring alignment with our mission and objectives.
Adaptability : Able to navigate complex situations and foster solutions that support organizational unity and purpose. Additional Requirements
Professional Integrity : Demonstrated commitment to confidentiality, accountability, and a culture of trust.
Operational Savvy : Expertise in enhancing operational efficiency and creating seamless processes across teams.
Collaborative Leadership : Ability to foster a positive team environment, facilitate cross-functional collaboration, and support staff and leadership alike.
Strategic Focus : Proven ability to execute strategic initiatives that align with organizational goals and prioritize long-term impact. Benefits : Employee benefits package that includes paid time off benefits; health, dental and vision insurance (with 100% of health premiums paid by our organization for the employee); and a 401(k)-retirement plan with a 3% safe harbor contribution. Employees can work up to 2 days remotely.
Salary : $80,000 - $90,000
