What are the responsibilities and job description for the Bus Crew / Busser - New Restaurant Opening position at Norms Restaurants?
Title: Bus Crew
Reports To: Restaurant Management Team
Currently interviewing & hiring Bus Crew / Bussers for our upcoming New Restaurant Opening. Training begins September 2024.
Summary:
Greets guests upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave.
Duties & Responsibilities:
- Obtain service area assignment at the beginning of each shift.
- Promptly greet guests as they are seated and bring bread, butter and water to table.
- Remove used tableware between and provide tableware for next course.
- Clear tables after guests. Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Between seating's promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
- Inspect assigned restroom every 30 minutes and clean as needed.
- Respond appropriately to guest requests. Communicate guest requests to server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Assist server as needed with food delivery, especially with large parties and during peak periods.
- Thank guests as they are leaving
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications:
- No previous restaurant experience required.
- Have working knowledge of the predominant language(s) of our guests.
- Be able to lift, reach, bend and stoop.
- Be able to work in a standing position for long periods of time (up to 5 hours).
