Inside Sales Account Manager

Position objective: The position holder is responsible for managing customer relationships and driving revenue through proactive sales activities.

Main tasks:                                           

·      Develops, maintains, and expands relationships with potential and existing customers.

·      Develops and implements strategies for meeting KPI goals.

·      Identifies and locates new clients through a variety of methods.

·      Applies knowledge of the field and product features to meet the needs of customers. 

·      Answers inquiries from clients concerning products, their uses, and the industry at large.

·      Provides information, quotes, credit terms, and other bid specifications to customers.

·      Negotiates prices, terms of sales, and/or service agreements.

·      Collaborates with production and warehouse managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed on time.

·      Effectively manage customer database.

·      Prepares and reports sales results, status of accounts, leads and competitor info to team.

·      Performs other duties as assigned.

Education/Career Exp:                       

·      Minimum of 1 year experience in Inside Sales/Account Management in the B2B industrial distribution sales sector

·      High School Diploma or Equivalent

·      Bachelor’s degree in applicable field preferred for promotion (Business, Sales, Marketing etc)

·      Pass Pre-Employment Screening

Professional Skill Requirements:

·      Excellent verbal and written communication skills.

·      Excellent sales and negotiation skills.

·      Strong business acumen.

·      Thorough understanding of technical products to be sold.

·      Proficient with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, etc)

·      Experience with Microsoft Navision preferred  

Personality profile:                             

·      Positive, competitive, and coachable mindset

·      Strong desire for personal & professional growth

·      Proven ability to build and maintain relationships

·      Ability to think creatively and critically to solve problems

·      Reliable, ethical, and responsible work ethic