What are the responsibilities and job description for the PERSONAL TRAINER - FITNESS CENTER position at Norridge Park District?
Description
BASIC FUNCTION
The Personal Trainer is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Personal Trainers are responsible for a successful client retention.
IMMEDIATE SUPERVISOR
Recreation Supervisor - Fitness & Athletics
ESSENTIAL DUTIES & RESPONSIBILITIES
Key Metrics
Conduct private and small group training with members.
Assist members and encourage member involvement in private training.
Ensure accurate administration of client programs (tracking workouts, planning ahead, taking measurements. Etc.)
Arrive on time, prepared and attentive for training appointments.
Assist in revenue generating activities (complimentary workouts/fitness assessments, run workshops/seminars)
Conduct guest tours, and complete sales when needed through the Turn-Over process.
Perform Starter Sessions/ fitness assessments and other prospecting activities.
Member Experience
Focus on member’s fitness goals and changing lives.
Conduct safe and effective private training sessions.
Maintain the organization and neat presentation of the fitness floor and training spaces. Clean up over yourself and sessions.
Respond professionally to requests and inquiries from guests, members and staff.
Miscellaneous
Follow all policies and procedures
Document daily workouts for liability (adherence to national certification standards).
Be knowledgeable of club facility and services.
Knowledge, Skills & Abilities
In depth knowledge of Private Training techniques from assessment to program design.
Must be able to adjust and operate all Fitness Equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills.
Friendly, enthusiastic and positive attitude.
Ability to understand and follow oral and written instructions.
Possess a strong customer service focus.
Respond professionally to requests and inquiries from guests, members and staff.
Strong organizational and time management skills. Understands basic record keeping practices.
Must be computer proficient with basic skills in Word and Excel.
Ability to work, setup and execute successful weekends
Requirements
QUALIFICATIONS
Must hold at least 1 certification (NASM, ACE, ISSA)
Current CPR/AED certification (or in progress)
High school diploma or general education degree (GED)
Minimum of six months of related experience (preferred)
