Case Manager - West Bend Campus

The mission of Norris, Inc. is Transforming lives through the power of connection and healing.

Are you looking for an employer that is innovative and trauma informed? Are you looking for a job that is going to be challenging and rewarding all at the same time? Well you’ve come to the right place! When you choose a career with Norris, you walk away every day knowing that you had a positive impact on the lives of others.

Norris’ Group Care Programs provide treatment, educational, and therapeutic recreational services to youth ages 8 through 17 and their families. Youth receive services related to mental health, emotional behavioral disorders, problematic sexualized behaviors, AODA, and trauma, including physical, sexual, emotional abuse or neglect. The Norris team strives to provide the best quality care to youth and families by making meaningful connections and providing a safe space for individuals to heal. We engage those we serve, our colleagues and our community with respect, compassion and acceptance.

Norris is currently seeking an individual to fulfill the role of Youth Liaison (case management role) in our Group Care Program at our West Bend, WI campus.

Under the supervision of the Clinical Supervisor, the Youth Liaison (YL) is responsible for providing case management services to youth. Additionally, the YL assists the Milieu Supervisor, Assistant Milieu Supervisor, and Leads, to ensure a therapeutic environment is maintained on the halls and in the school setting, personalized treatment needs are addressed, trauma-informed practices are utilized, and needs of youth and families are attended to in order to promote sustainable results in the areas of safety, permanency, and well-being. The YL has primary Leader on Duty (LOD) and medication administration responsibilities on a routine basis.

The YL ensures sensitivity to the ethnic and cultural diversity of youth, families, and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. The YL position requires the individual is able to work a flexible schedule that is subject to change to meet the program’s evolving needs at any time, which may be nights, weekends and/or holidays. The Youth Liaison position requires the individual to transport youth and/or families served in a Norris-owned or personal vehicle when needed. The Youth Liaison will assist as the secondary point person for medication administration in the absence of the Clinical Supervisor.

Other Benefits to consider:

• Great health, dental, and vision insurance for eligible employees.
  • HSA Option where the company will contribute up to $500 annually for an individual plan or $1,000 annually for a family plan.
• Tuition Reimbursement (after one year of service)
• Advance Pay Option
• Great PTO benefits!
• Holidays and Birthday PTO day
• Mileage Reimbursement
• 403(b) Plan with Principal
  • Norris provides matching contribution of elective deferral contribution by the employee, after one year of service.
  • Norris Board of Directors has a discretionary fund where they add up to 2% annually non-voluntary to all 403(b) accounts.