Lead Youth Care Specialist - Shelter Care at our Mukwonago Campus

The mission of Norris, Inc. is Transforming lives through the power of connection and healing.

Are you looking for an employer that is innovative and trauma informed? Are you looking for a job that is going to be challenging and rewarding all at the same time? Well you’ve come to the right place! When you choose a career with Norris, you walk away every day knowing that you had a positive impact on the lives of others.

Norris’ Group Care Programs provide treatment, educational, and therapeutic recreational services to youth ages 8 through 17 and their families. Youth receive services related to mental health, emotional behavioral disorders, problematic sexualized behaviors, AODA, and trauma, including physical, sexual, emotional abuse or neglect. The Norris team strives to provide the best quality care to youth and families by making meaningful connections and providing a safe space for individuals to heal. We engage those we serve, our colleagues and our community with respect, compassion and acceptance.

Norris is currently seeking an individual to fulfill the role of Lead Youth Care Specialist in our Shelter Care Program at our Mukwonago, WI campus.

Under the supervision of the Milieu Supervisor, the Lead Youth Care Specialist (LYCS) at River’s Edge Campus - Waukesha Shelter is primarily responsible for the care and supervision of youth in all facets of their daily lives, including their safety, well-being, emotional and educational needs. The LYCS acts in collaboration with other team members to provide direct care, supervision, behavior management, recreation and other individual and group services to youth in a structured setting. Services and support provided by the LYCS promote the Norris mission and practice philosophy for providing treatment and services utilizing a trauma informed care approach. The LYCS is also responsible for ensuring implementation of assigned treatment services, maintaining accurate documentation and ensuring the daily routine of the program is upheld. The LYCS is responsible for providing Medication Administration as well as being the Leader on Duty during a majority of shifts including the weekend/holiday coverage.

The LYCS ensures sensitivity to the ethnic and cultural diversity of youth, families and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. The LYCS is part of the Group Care Leadership Team and routinely serves in the role of “supervisor” however, does not have direct reports. When not serving in the role of “supervisor”, the LYCS serves as part of the overall team providing role modeling and coaching for staff and direct oversight of the living environment both internally and externally. As a 24/7 treatment program, the LYCS position requires the individual to work a flexible schedule in order to support the needs of the campus and the program and understands that their schedule is subject to change to meet the program’s evolving needs at any time, including nights, weekends and holidays.

Other Benefits to Consider:

• Great health, dental, and vision insurance for eligible employees.
  • HSA Option where the company will contribute up to $500 annually for an individual plan or $1,000 annually for a family plan.
• Tuition Reimbursement (after one year of service)
• Advance Pay Option
• Great PTO benefits!
• Holidays and Birthday PTO day
• Mileage Reimbursement
• 403(b) Plan with Principal
  • Norris provides matching contribution of elective deferral contribution by the employee, after one year of service.
  • Norris Board of Directors has a discretionary fund where they add up to 2% annually non-voluntary to all 403(b) accounts.