What are the responsibilities and job description for the Full Time Teller position at NorState Federal CU?
We are looking for a dependable/reliable teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our Credit Union and will play a fundamental role in achieving our member satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients, sell Credit Union products/services and be a Team Player.
Responsibilities
- Conduct dozens of Credit Union routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
- Assess member needs and introduce new products and services (credit cards, saving bonds etc)
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Go the “extra mile” to build trust relationships, member loyalty and satisfaction
- Comply with regulatory requirements/regulations
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve members' issues and provide relevant information
Skills
- Proven working experience in banking, personal banking, retail banking or financial services
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- Excellent sales skills
Work Remotely
- No
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Ashland, ME 04732: Relocate before starting work (Required)
Work Location: In person
Salary : $17