Associate Director, Content Strategy

Associate Director, Content Strategy

Company : Norstella

Location : Remote, United States

Date Posted : Feb 7, 2025

Employment Type : Full Time

Job ID : R-886

Description

Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.

Together, we help our clients :

Assess the market need and competitive landscape

Know precisely which drugs to prioritize in their portfolios

Find out where the launch difficulties will be—before they’re difficulties

Track and improve market access post-launch

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don’t just deliver information and insights. We deliver answers you can act on.

The Role :

This is a newly-created role for an Associate Director of Content Strategy to define and deliver against strategic initiatives within Norstella Content Ops. This role will be responsible for developing and executing program- and project-level priorities that align with the company’s business objectives and culture. This role is critical in ensuring the successful adoption of new processes, systems, and organizational changes by working closely with executive leadership, department heads, and cross-functional teams.

Responsibilities :

Serve as domain knowledge SME across a wide spectrum of underlying datasets, having ownership of the articulation and implementation of how data value prop resolves up to client use case.

Regularly interface with business owners in Product, helping litmus test NPD at incubator stage to ensure that how Norstella date is positioned speaks to unmet need.

Enablement of the following Transformation streams within Content Ops :

Organizational (e.g., defining target operating model & upstream institutional structure)

Operational (e.g., process engineering for workflows and standard operating procedures used for authoring and research support)

Data harmonization (e.g., reconciliation of data across disparate datasets)

Build and own end-to-end the ad hoc integration of RWD data into syndicated product mix across all Norstella business units, including opportunity identification and ultimate delivery.

Alignment of operational excellence and talent utilization with commercial needs of Norstella.

Foster a culture of continuous improvement by embedding best practices into the organization’s daily operations

Comms and reporting to executive leadership team on progress and implications of strategic initiatives

Enable process by which technological change is internalized and institutionalized in BAU authoring (e.g. genAI, unstructured data synthesis)

Lead and mentor a team of content strategy professionals, providing guidance, support, and opportunities for professional development

Foster a collaborative and inclusive team culture that values diversity of thought and encourages innovation

Requirements :

BSc or equivalent preferentially in life sciences

5-10 years’ experience preferably in a life sciences domain

Excellent stakeholder management, managerial and interpersonal skills

Ability to manage own workload, work independently, and manage a team of managers

Experience implementing strategic initiatives at a company-wide level

Finance and budget management skills

Ensure data quality, integrity, and compliance with regulatory requirements

SME level in drug development and pharmaceutical concepts

Excellent proficiency in Microsoft Office, including Excel and PowerPoint

Impeccable or native English verbal and written communication

Our guiding principles for success at Norstella

01 : Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02 : Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03 : Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04 : Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05 : Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits :

Medical and prescription drug benefits

Health savings accounts or flexible spending accounts

Dental plans and vision benefits

Basic life and AD&D Benefits

401k retirement plan

Short- and Long-Term Disability

Education benefits

Paid parental leave

Paid time off

Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.