Quality Engineer

Position at Nortek Data Center Cooling

Quality Engineer - Data Center Cooling

Maximize your potential. Minimize your footprint.

Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.

At Nortek Data Center Cooling, we're shaping the future by Creating a Better Tomorrow Every Day! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees' commitment to quality, customer experience and operational excellence.

Nortek Data Center Cooling. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions. To apply, please visit our career site at www.nortekair.com / careers.

Job Summary

This position will be a part of a team responsible for developing, maintaining and improving our quality management systems and supporting documentation and use data collection and quality tools to support other functional areas in quality improvement efforts. Determines quality inspection criteria and methods.

Another crucial aspect of this important role will be to support the maintenance of formal documentation for our current process and procedural approaches, while driving development of standards and documentation for processes not yet documented.

Being present and active in helping the Quality Team interpret and apply the current Engineering Standards and Customer-specific requirements, at both a shop floor level as well as Engineering "drawing board" level is critical in the mission of the Quality Engineer.

Our fast-paced environment requires a high-energy individual with the ability to handle multiple projects and tasks simultaneously.

Job Responsibilities

Quality Management :

• Collaborate with Sales and Application Engineering (SAE) team regarding customers' quality expectations, to help determine critical part features and review manufacturability of design.
• Provide technical support to operations ensuring consistent application of engineering standards and quality techniques
• Resolve quality issues of capability, tolerancing, and materials related issues.
• Resolve quality issues by identifying problems, examining solution options, implementing action plans, and delivering training to peers and subordinates regarding formal problem-solving approaches (TOPS, A3, 5 Why, etc.)
• Effectively communicate and reinforce Nortek's commitment to quality improvement efforts
• Determine when process stability and capability studies should be performed on existing processes. Review and analyze results and recommend changes to processes based upon findings.
• Support review and provide input on design concerns with pre-release designs, delivering constructive feedback and suggestions.
• Partner with the Shop Release team to provide constructive feedback regarding current and future designs, with the intent to help improve ease of manufacturing and systematically prevent recurrence of past issues.
• Facilitate and promote the use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action regarding warranty issues and other customer concerns.
• Collaborate with Sales, Purchasing, Engineering, Production, and Service to resolve customer complaints and concerns.
• Perform duties in accordance with quality system requirements as the voice of Nortek customers.
• Determine and apply appropriate Measurement System Analysis tools where appropriate.
• Recommend and implement enhancements to the quality system that result in improved quality performance, increased customer satisfaction, and / or simplification of processes to reduce costs.
• Participate in quality reporting and the L2 and L3 management review process.
• Manage quality metrics and present findings and recommendations to the management review team.
• Maintain the integrity of the quality management system requirements with lean, cost-effective strategies that meet the organization's needs.
• Advocate as the "voice of the customer" driving for appropriate level quality and improvement expectations from the organization.
• Maintaining a proactive approach is critical, will require applying focused effort to avoid being drawn into a reactive / response cycle.
• Collaborate with Materials, Quality, Engineering, Shop Release, Sales, and all Manufacturing functions.
• Regularly interact with all levels of customers, prospective customers and suppliers / vendors who can impact the quality of our products.

Position Qualifications :

Required :

Preferred :