Demo

Customer Service Representative

North 287 Self Storage
Fort Collins, CO Full Time
POSTED ON 1/4/2025
AVAILABLE BEFORE 2/18/2025

Job Overview
Are you a dependable, hands-on individual who takes pride in keeping spaces clean, safe, and welcoming? Join our team as a Storage Facility Maintenance and Customer Service Associate! This role is perfect for someone who enjoys working independently, balancing light maintenance tasks with customer service, and contributing to a friendly, supportive work environment.

We offer a flexible schedule, opportunities to learn new skills, and a welcoming team that values your hard work.

Key Responsibilities:

Facility Maintenance:

  • Keep the facility clean and tidy, including sweeping, picking up trash, and general upkeep.
  • Perform basic lawn care like mowing, weed removal, and watering plants.
  • Assist with small repairs (basic door fixes, roof patches, and occasional painting).
  • Remove snow to ensure safe access during winter months.

Customer Service & Storage Operations:

  • Use basic computer systems to process rental payments and update records.
  • Check mail, manage correspondence, and maintain organized paperwork.
  • Ensure all storage units are properly locked and secure.
  • Greet customers, assist with move-ins, and provide friendly, helpful service.

Qualifications:

  • Basic computer skills (email, payment processing software, and database management).
  • Experience with light maintenance and repairs is a plus.
  • Strong attention to detail and the ability to work independently.
  • Good communication skills and a focus on providing excellent customer service.
  • Ability to lift and move heavy objects, and work outdoors in varying weather conditions.

What We Offer:

  • Flexible Scheduling: Ideal for students, retirees, or those seeking part-time work.
  • Independence: Work with minimal supervision in a calm, supportive environment.
  • Positive Workplace: Be part of a small, friendly team that values your contributions.
  • A Sense of Accomplishment: Your hard work keeps our facility safe, clean, and welcoming for customers.

Qualifications:

  • Basic computer skills (email and payment processing software).
  • Comfortable with light maintenance and working outdoors in all seasons.
  • Strong attention to detail and ability to work independently.
  • Friendly communication skills and a focus on excellent customer service.
  • Ability to lift and move heavy objects as needed.

If you enjoy staying active, working with your hands, and helping customers in a low-pressure environment, we encourage you to apply!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 9 – 18 per week

Benefits:

  • Flexible schedule

Shift:

  • 4 hour shift
  • Day shift
  • Evening shift

Experience:

  • Maintenance: 1 year (Preferred)

Language:

  • English (Required)

License/Certification:

  • Driver's License (Preferred)

Ability to Commute:

  • Fort Collins, CO 80524 (Required)

Work Location: In person

Salary : $15 - $17

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