What are the responsibilities and job description for the Customer Service Representative position at North 287 Self Storage?
Job Overview
Are you a dependable, hands-on individual who takes pride in keeping spaces clean, safe, and welcoming? Join our team as a Storage Facility Maintenance and Customer Service Associate! This role is perfect for someone who enjoys working independently, balancing light maintenance tasks with customer service, and contributing to a friendly, supportive work environment.
We offer a flexible schedule, opportunities to learn new skills, and a welcoming team that values your hard work.
Key Responsibilities:
Facility Maintenance:
- Keep the facility clean and tidy, including sweeping, picking up trash, and general upkeep.
- Perform basic lawn care like mowing, weed removal, and watering plants.
- Assist with small repairs (basic door fixes, roof patches, and occasional painting).
- Remove snow to ensure safe access during winter months.
Customer Service & Storage Operations:
- Use basic computer systems to process rental payments and update records.
- Check mail, manage correspondence, and maintain organized paperwork.
- Ensure all storage units are properly locked and secure.
- Greet customers, assist with move-ins, and provide friendly, helpful service.
Qualifications:
- Basic computer skills (email, payment processing software, and database management).
- Experience with light maintenance and repairs is a plus.
- Strong attention to detail and the ability to work independently.
- Good communication skills and a focus on providing excellent customer service.
- Ability to lift and move heavy objects, and work outdoors in varying weather conditions.
What We Offer:
- Flexible Scheduling: Ideal for students, retirees, or those seeking part-time work.
- Independence: Work with minimal supervision in a calm, supportive environment.
- Positive Workplace: Be part of a small, friendly team that values your contributions.
- A Sense of Accomplishment: Your hard work keeps our facility safe, clean, and welcoming for customers.
Qualifications:
- Basic computer skills (email and payment processing software).
- Comfortable with light maintenance and working outdoors in all seasons.
- Strong attention to detail and ability to work independently.
- Friendly communication skills and a focus on excellent customer service.
- Ability to lift and move heavy objects as needed.
If you enjoy staying active, working with your hands, and helping customers in a low-pressure environment, we encourage you to apply!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 9 – 18 per week
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
Experience:
- Maintenance: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Fort Collins, CO 80524 (Required)
Work Location: In person
Salary : $15 - $17