What are the responsibilities and job description for the Courtesy Officer/Customer Service position at North America Security & Select Services?
Job Description: Curtesy Officer/Customer Service
Location: SAN ANTONIO, TX, 78229
We are seeking a highly motivated and customer-oriented individual to join our team as a Curtesy Officer/Customer Service representative. The successful candidate will be responsible for providing exceptional customer service to our clients and visitors, ensuring their safety and security, and maintaining a professional and welcoming environment.
Responsibilities:
- Greet and welcome clients and visitors in a friendly and professional manner
- Provide information and assistance to clients and visitors as needed
- Monitor and maintain the safety and security of the premises
- Respond to emergency situations and provide first aid if necessary
- Report any suspicious activity or incidents to the appropriate authorities
- Assist with parking and traffic control as needed
- Perform other duties as assigned
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or security preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Ability to remain calm and professional in high-pressure situations
- Flexibility to work various shifts, including weekends and holidays
If you are a self-starter with a passion for customer service and a commitment to excellence, we encourage you to apply for this exciting opportunity.