What are the responsibilities and job description for the Account Manager - Open to Remote position at North American Corporation of Illinois?
Position Overview
NVISION is currently searching for an Account Manager with the ability to lead a dedicated account team, manage complexity, build relationships, and deliver results in a customer-facing role. Reporting to the Sr. Director of Strategic Accounts, this high profile, high impact position will serve as a critical member of the account team, focused on delivering results through solutions-based project management. Interpersonal skills, strong attention to detail, and ability to be both analytical and consultative in nature are essential core competencies. Team leadership will prove to be imperative while developing customer relationships and creating opportunities to drive success through a consultative sales approach. This position will be located onsite in our Glenview, IL headquarters but will also consider remote candidates with the right experience. Periodic travel to customer offices will be required.
Responsibilities will include but are not limited to :
- Deliver financial results in line with organizational objectives while focusing on retention and growth of enterprise customer relationships
- Lead a team of NVISION associates dedicated to exceeding customer expectations and delivering value
- Manage day-to-day projects focused on over delivering on customer requirements.
- Track complete life-cycle of commercial print projects, corrugate displays, point-of-sale and / or promotional projects from initiation through delivery to customer.
- Understands and advises on supply chain efficiencies : warehouse, logistics, manufacturing
- Acquire expertise on our systems and technology platforms (ex. Inventory management and reporting).
- Ability to shape customer's expectations properly and communicate effectively.
- Learn and eventually advise / consult on cost savings opportunities, program enhancements, process efficiencies through a consultative analytical approach.
- Demonstrate expertise in Strategic Supply Chain Management and educate the customer on our value and service offerings.
- Proactively address issues in a timely and professional manner. Solve problems and escalate issues or opportunities when appropriate and / or warranted.
- Oversee complex projects from initiation to completion.
- Coordinate business reviews, build presentations and present to key customers
- Ensure that the account operates at the highest level of profitability and the current contract is maximized and leveraged to the fullest extent
The ideal candidate will have :
Pay Range : $80k-$120k
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Salary : $80,000 - $120,000
