What are the responsibilities and job description for the Certified General Motors Technician - West Point position at North American Truck & Trailer, Inc.?
West Point Automotive is looking to hire a Certified General Motors Technician.
At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.
Job Summary: A Certified General Motors (GM) Technician is a highly skilled professional responsible for diagnosing, repairing, and maintaining vehicles manufactured by General Motors. These technicians are trained and certified by GM and possess in-depth knowledge of GM vehicle systems and technologies.
Key Responsibilities:
-
Vehicle Diagnostics:
- Use advanced diagnostic tools and equipment to identify and troubleshoot vehicle issues accurately.
- Interpret diagnostic codes, data, and computer-generated reports to diagnose problems.
-
Repairs and Maintenance:
- Perform a wide range of mechanical, electrical, and electronic repairs on GM vehicles, including engines, transmissions, brakes, suspension, and HVAC systems.
- Conduct routine maintenance services, such as oil changes, brake inspections, and tire rotations, adhering to GM guidelines and recommendations.
-
Parts Replacement:
- Replace and install GM-specific parts and components, ensuring proper fit and functionality.
- Follow GM repair procedures and specifications for all replacements.
-
Software Updates and Programming:
- Update and reprogram vehicle software, modules, and control units as needed to address performance, safety, and emissions issues.
- Stay current with GM's latest software updates and technical service bulletins.
-
Documentation and Reporting:
- Maintain detailed records of all services performed, including parts used, labor hours, and diagnostic findings.
- Complete service reports and warranty claim documentation accurately.
-
Quality Assurance:
- Ensure that all repair and maintenance work meets GM's quality standards and specifications.
- Conduct quality control checks on completed work to verify accuracy and customer readiness.
-
Customer Interaction:
- Communicate effectively with customers to explain necessary repairs, provide estimates, and address concerns.
- Offer expert advice on vehicle maintenance and recommend GM-approved services.
-
Safety and Compliance:
- Follow safety protocols and guidelines when working with GM vehicles and equipment.
- Stay informed about GM safety recalls and conduct recall-related repairs as needed.
- Adhere to environmental regulations and disposal guidelines.
-
Training and Development:
- Participate in ongoing GM training programs to stay up-to-date with the latest vehicle technologies and repair techniques.
- Mentor and train apprentice technicians as needed.
Qualifications:
- High school diploma or equivalent; completion of a GM-certified automotive technician training program is required.
- Valid certification as a General Motors Certified Technician.
- Extensive experience working with GM vehicles, including a strong understanding of GM-specific systems and technology.
- Proficiency in using GM diagnostic tools and software.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Physical ability to lift and maneuver heavy vehicle components.
- Valid driver's license and a clean driving record.
Certified General Motors Technicians are critical to maintaining and servicing GM vehicles to the highest standards of quality and safety. Their expertise in GM-specific systems, diagnostic tools, and repair procedures ensures that customers receive reliable and efficient service for their General Motors vehicles.
