Business Office Assistant - Assistant Business Office Manager (ABOM)

North Bank is a 120-bed skilled nursing and rehabilitation center-what is commonly called a nursing home, in the heart of Downtown Jacksonville, Florida. But for us and the residents who either live in our facility or seek short-term rehabilitation here, its so much more. If you are looking to join our diligent and cheerful team, we would love to meet you!

WHY WORK FOR US? BECAUSE WE OFFER:

• Health Insurance Plan Options
• Dental Insurance Plan Options
• Vision Insurance Plan Options
• Paid Time Off
• Direct Deposit
• Flexible Scheduling
• Development of Deep Personal Relationships with Patients and their Families

Position Summary:

The Business Office Assistant provides administrative and clerical support to ensure the efficient operation of the business office. This role includes assisting with financial processes, maintaining accurate records, and supporting the overall operations of the office. The ideal candidate is detail-oriented, organized, and capable of working both independently and as part of a team.

Key Responsibilities:

• Assist families with filing Medicaid applications.

•Assist with accounts receivable, including processing payments and making check deposits.

• Maintain accurate financial and administrative records.

• Answer and direct phone calls, emails, and in-person inquiries in a professional manner.

• Assist with resident billing and payment inquiries (if applicable).

• Organize and scan to file documentation in compliance with company policies and regulatory requirements.

• Assist with special projects and tasks assigned by the Business Office Manager or other leadership.

Qualifications:

• High school diploma or equivalent required; associate’s degree in business administration or a related field preferred.

• Previous administrative or clerical experience, preferably in a healthcare or senior living environment.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.

• Strong organizational and multitasking skills with a high level of attention to detail.

• Excellent communication and interpersonal skills.