What are the responsibilities and job description for the Business Development Center Representative position at North Bay Imports?
Business Development Coordinator (BDC)
Location: North Bay Imports- East Windsor, CT
Position Overview:
We are seeking a motivated and enthusiastic Business Development Coordinator (BDC) to join our dynamic team at North Bay Imports, a leading used luxury auto dealer. The ideal candidate will enhance our customer service experience, nurture leads, and drive overall dealership growth.
Key Responsibilities:
- Handle inbound and outbound customer communications via phone, email, and chat.
- Develop and maintain strong customer relationships to foster repeat business.
- Qualify leads by understanding customer needs and preferences.
- Schedule appointments for sales representatives and follow up on leads.
- Assist in managing the dealership's online presence and reputation.
- Collaborate with sales and service departments to ensure a seamless customer journey.
- Analyze performance metrics and provide feedback for continuous improvement.
Qualifications:
- Previous experience in a BDC or sales role within the automotive industry is preferred.
- Exceptional communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficient in CRM software and Microsoft Office Suite.
- Passion for luxury automobiles and a commitment to customer service excellence.
If you're ready to take your career to the next level with a prestigious used luxury auto dealer, apply today!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
Ability to Commute:
- East Windsor, CT 06088 (Required)
Ability to Relocate:
- East Windsor, CT 06088: Relocate before starting work (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $20 - $22