General Manager

Job Details

Store Manager Listing 

Job summary:  

- As the store manager you will need to be THE model of great customer service and team  work to your staff. No one is perfect but you will be setting the tone of the customer and  employee experience. You will be responsible for building, training and maintaining your  team. 

- Must have great customer service skills. You will be the person that takes complaints - you  must be able to maintain composure and take actions to remedy mistakes in the moment.  You will do this in person and online. 

- Lead your team to success in meeting financial goals by fostering an environment that  promotes team work and high performance. Familiarity with Square POS or other retail  technology is required. 

- Encouraging your team to grow and learn more about their roles and duties is essential. This  requires coaching and sometimes correction. You must be able to equip your team with the  knowledge and skills to be successful. You will conduct employee reviews. 

- Must be able to hold your team to a standard and make corrections when necessary to  ensure they are complying with guidelines and procedures.  

- Inventory and ordering happens multiple times a week with multiple vendors. The ability to  maintain relationships with our vendors is important. Must be able to count and order  product in a timely manner without over ordering. You will also regulate and track spending  each week.  

- Scheduling and time off requests - This is your weekly responsibility for a team of 5-10  people depending on time of year. Must be able to use scheduling and payroll software and  technology.  

- Request and arrange needed maintenance or services for equipment, building or grounds - Ensure health and sanitation standards are being met and health inspections are being  passed.  

Physical Demands of the job:  

- Must be able to learn and perform tasks at each station in the workflow. Requires walking,  Standing and lifting. 

- Must be able to work longer than 8 hour shifts. Requires stamina and attentiveness  - Must be able to climb stairs and lift 50 lbs  

- Must have the ability to control quality, determine outcomes and give clear directions for  resolutions when they are needed. Requires mental dexterity. Also requires the ability to  taste, smell, see, hear and speak. 

- Must be able to communicate between departments for ordering and customer questions.  Requires the ability to verbally communicate and delegate tasks when necessary. 

Benefits: 

- Health/Dental/Vision insurance 

- Accrued PTO 

- Paid Holidays - Thanksgiving and Christmas days off 

- Discounts at nearby hotels, boutique shoppes and restaurants.  

- Employee housing assistance after 90 days.  

Pay: Starting Salary of $45,000. Due to working directly with customers so frequently, this position is also tipped. Inquire for more details.  

Shifts: Flexible schedule, Early morning - Evening. Our schedule ranges from 5:30a - 7pm  

Application: Able to pass a federal background check, Proper work authorization for non citizens, References Required.  

Education: N/A  

Licenses and Certifications (Required) : Nationally accredited OR Florida Food Managers License (Can be obtained within 60 days of hire), Florida Drivers license.