Director of Data and Process Management

Posting Details

Classification Information

Classification Type

EHRA

Position Overview

Primary Purpose of Position

The Director of Data and Process Management is a critical leadership role within the Advancement Operations team, responsible for overseeing the comprehensive management of constituent data essential for successful fundraising and advancement efforts. This position requires a strategic thinker with a deep understanding of data management principles, a strong grasp of biographic and prospect research methodologies, and a commitment to maintaining data integrity and security.

Responsibilities and Duties :

Data / Information / Records Administration :

Strategic Data Management : Develop and implement strategic plans for the collection, storage, and maintenance of biographic, prospect, and giving data, ensuring alignment with the institution's advancement goals and objectives.

• Strategic Planning : Collaborate with key stakeholders to define the data management strategy that supports the institution's mission and advancement goals. This involves setting long-term objectives for data acquisition, storage, and usage, and establishing protocols to ensure data integrity and security.
• Data Collection : Design and oversee processes for efficient and accurate collection of biographic, prospect, and giving data from various sources. This includes identifying key data points, creating standardized forms, and implementing automated data capture technologies where possible.
• Data Storage : Implement robust database systems that can securely store large volumes of data while ensuring quick retrieval and scalability. Develop policies for data categorization, encryption, and backup to prevent data loss and unauthorized access.
• Data Maintenance : Establish regular data hygiene practices, including de-duplication, updates, and audits to maintain the accuracy and completeness of the data. Train staff on best practices for data entry and maintenance to uphold data quality standards.

Examination & Analysis :

Prospect Tracking and Moves Management :

Implement a robust prospect tracking system and moves management process to monitor prospect interactions, track progress through the donor lifecycle, and optimize engagement strategies.

Operations Management :

Review and Approval : Facilitate the review and approval process for gift agreements, naming opportunities and other advancement-wide efforts, coordinating feedback from relevant stakeholders and obtaining necessary approvals before finalizing agreements.

Administrative : Giving Platform Administration : Oversee the setup and maintenance of online giving pages and platforms, ensuring an intuitive user experience and seamless integration with constituent databases and financial systems.

Data Analysis : Reconciliation and Reporting : Reconcile gift records with financial statements and fundraising databases on a regular basis to identify discrepancies and ensure data accuracy. Prepare financial reports and analyses related to charitable contributions for internal stakeholders and external auditors. Generate regular reports and analytics to inform decision-making processes and evaluate the effectiveness of advancement strategies and campaigns.

Primary Function of Organizational Unit

The mission of the Division of University Advancement is to support the University's goals through the enhancement and management of private resources by expanding opportunities for engagement of diverse constituencies, increasing the University's resources, and providing world class stewardship of private resources.

The Office of Advancement Operations gathers, organizes, manages and disseminates information to guide the sound and effective advancement and overall business decisions of the Division of University Advancement. They establish principles, adhere to guidelines and apply technical solutions to minimize risk, and maximize philanthropic investment, in the University.

Minimum Requirements

Bachelor's degree and 2 years relative experience; with nine credit hours in programming and one year of experience in business application consulting or development; or equivalent combination of training and experience.

All degrees must be received from appropriately accredited institution.

Preferred Years Experience, Skills, Training, Education

Masters degree preferred.

Required License or Certification

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Remote (Employees are in the office sporadically to connect with team members, meet with manager and conduct other on-site tasks; their primary workspace is at home)

Position Information

Working Title

Director of Data and Process Management

Position Number

000191

Recruitment Salary Range

Commensurate with education and experience

FLSA

Exempt

Appointment Type

Permanent - Full-time

Tenure Track

If Time Limited, Appointment Length

Organizational Division

Assoc VC for Advancement Operations

Organizational Location

VC for University Advancement

Organizational Unit

Advancement Operations

Posting Detail Information

Posting Number

EPA2428

Open Date

11 / 25 / 2024

Close Date - for postings that do not use Open Until Filled

01 / 31 / 2025

Open Until Filled

Open Until Filled Minimum Application Period Postings : Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

Date Position Available

11 / 08 / 204

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A&T State University permanent employees include the following and more :

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

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