What are the responsibilities and job description for the Director of Network and System Administration/IT Manager III position at North Carolina A&T State University?
Classification Information
Classification Type
EHRA
Position Overview
Primary Purpose of Position
The Director of Network and System Administration manages the technology infrastructure of the university. This includes managing advanced network, telecommunications, server, and storage systems, and cloud computing environments. It includes providing essential network, virtualization, directory, database, application, telephony, communications, and related services. The Director provides support for high-performance and research computing and second and third level support for other technology departments. This is a leadership position requiring a broad range of communication, planning, and management skills and extensive and wide-ranging technical knowledge.
The Director reports to the Associate Vice Chancellor of Information Technology and Deputy Chief Information Officer (Deputy CIO). The Director works with the leadership of Information Technology Services (ITS) to provide the technology infrastructure and services required to fulfill the university’s mission, and provides infrastructure support for other departments within the division.
The Director reports to the Associate Vice Chancellor of Information Technology and Deputy Chief Information Officer (Deputy CIO). The Director works with the leadership of Information Technology Services (ITS) to provide the technology infrastructure and services required to fulfill the university’s mission, and provides infrastructure support for other departments within the division.
Primary Function of Organizational Unit
Information Technology Services (ITS) strengthens and supports the University’s mission of exemplary teaching and learning, scholarly and creative research, and effective engagement and public service by providing the information technology infrastructure, software, hardware and support to achieve the University’s strategic goals. ITS is composed of six departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology and create efficient and effective technology solutions.
Minimum Requirements
- 10 or more years of experience in network, server and telecommunications technology roles, including 5 years with primary responsibility for management of advanced, complex and high-performance network and server environments.
- 5 or more years of experience in a management position leading technical professionals.
- Significant technical knowledge of networks, telecommunications, servers, storage systems, cloud computing, virtualization, directory, applications, security, business continuity, and disaster recovery.
- Demonstrated experience in partnering with other units and fostering a position team spirit within the department.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- An advanced degree related to the duties and responsibilities of the position.
- A combination of education and experience will be considered in lieu of advanced degree requirements.
Preferred Years Experience, Skills, Training, Education
- Significant technical knowledge of:
- modern network, telecommunications, server and storage technologies and their deployment within a major research university.
- the design and construction of resilient, high performance, secure networks that provide high availability, including the ability to design and deploy automated service failover and traffic rerouting.
- network and telecommunications protocols, including the ability to configure and troubleshoot routing protocols and secure devices at network protocol levels.
- network security including segmentation, firewall configuration, monitoring, and intrusion detection and prevention system operation, including the ability to design virtual routing and forwarding (VRF) and local area networks (VLAN).
- server, storage and virtualization systems, including the ability to manage virtual environments supporting server and desktop clients.
- the configuration, deployment and hardening of Cisco network switches, routers and access points, Windows and Linux operating systems, NetApp storage systems, and additional equipment such as firewalls, load balancers, and backup systems.
- directory, authentication, access control, and identity management systems, such as Microsoft Active Directory and Active Directory Federation Services, Shibboleth and Lightweight Directory Access Protocol (LDAP) servers.
- network and system management and monitoring platforms such as including Microsoft System Center Configuration Manager (SCCM), Group Policy Objections, ADManager Plus, ADAudit Plus, Solarwinds Network Performance Monitor, Network Configuration and Netflow Traffic Analyizer, Nagios, RANCID and Cisco Prime.
- business continuity, disaster recovery, and system recovery including the ability to design and test networks and systems with these capabilities.
- Cisco Call Manager and Unified Communications systems including the ability to configure these systems, troubleshoot and resolve call routing issues, and develop contact center scripts.
- remote network communications, including the ability to route and tunnel traffic between locations.
- commercial cloud computing environments including deployment of hybrid premise and cloud systems.
- service management principles including experience in the identification and collection of metric data and implementation of process improvements.
- Experience in the development of annual plans, and development of project goals and objectives.
- Ability to provide effective and appropriate guidance to clients in the assessment and development of technology systems and solutions.
- Knowledge of current trends and developments in information technology.
- Skill in effectively organizing resources and establishing priorities.
- Experience with managing technology design and deployment during construction or renovation projects in a higher education setting.
- Experience in or knowledge of Extreme Networks’ Fabric technology.
Required License or Certification
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Position Information
Working Title
Director of Network and System Administration/IT Manager III
Position Number
002944
Recruitment Salary Range
Commensurate with experience and education
FLSA
Exempt
Appointment Type
Permanent - Full-time
Tenure Track
No
FTE
If Time Limited, Appointment Length
Organizational Division
Network and System Administration
Organizational Location
VC for Info Tech Services
Organizational Unit
Network and System Administration
Posting Detail Information
Posting Number
EPA2507
Open Date
01/09/2025
Close Date - for postings that do not use Open Until Filled
02/03/2025
Open Until Filled
No
Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search
Date Position Available
Spring 2025
Special Instructions to Applicant
To Apply
For full consideration, please apply by February 3, 2025.
To be viewed by the search firm, you must apply directly at: https://acesrch.applicantstack.com/x/detail/a21esjyfhqpq
Please apply through the application link and do not email applications.
Applications will be reviewed as they are received and should include a cover letter and curriculum vita. Ideally cover letters should not exceed two pages. All applications are treated confidentially.
Inquiries, referrals, and nominations are also treated confidentially.
Inquiries and questions: Please send to NCATNetworkSystemAdmin@acesrch.com.
Nominations and referrals: Please send the nominee’s name, title, and contact information if available to nominations@acesrch.com.
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
For full consideration, please apply by February 3, 2025.
To be viewed by the search firm, you must apply directly at: https://acesrch.applicantstack.com/x/detail/a21esjyfhqpq
Please apply through the application link and do not email applications.
Applications will be reviewed as they are received and should include a cover letter and curriculum vita. Ideally cover letters should not exceed two pages. All applications are treated confidentially.
Inquiries, referrals, and nominations are also treated confidentially.
Inquiries and questions: Please send to NCATNetworkSystemAdmin@acesrch.com.
Nominations and referrals: Please send the nominee’s name, title, and contact information if available to nominations@acesrch.com.
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Blue Cross Blue Shield of NC – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
- and more
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link
https://jobs.ncat.edu/postings/35690
