What are the responsibilities and job description for the Global Engagement Specialist position at North Carolina A&T State University?
Classification Information
Position/Classification Title
Student Services Specialist
Classification Type
SHRA
Position required to work during periods of adverse weather or other emergencies:
N - Not Mandatory
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Years Experience, Skills, Training, Education
3-5 years of experience in international education, global engagement, or student services, with a demonstrated understanding of SEVIS data processing and compliance with Department of Homeland Security (DHS) regulations. A Bachelor’s degree in international education, higher education, or a related field is required. The candidate should possess strong organizational, analytical, and problem-solving skills, with the ability to manage complex data and ensure accuracy in reporting. Experience in developing and managing programs, program evaluation, and global competency initiatives is highly valued. Excellent interpersonal communication, cross-cultural communication, and advising skills are essential. Familiarity with federal immigration regulations, data management systems, international relations, and quality control processes will be beneficial. Additional training or certification in SEVIS operations, global engagement, or data management is a plus.
Required License or Certification
Position Overview
Primary Purpose of Position
The Global Engagement Specialist plays a pivotal role in advancing the mission of the Office of International Affairs (OIA) by fostering global learning and ensuring compliance with international student regulations. This position serves as the program lead for the Global Engagement Certificate (GEC) program, a micro-credential program that develops student’s international competencies through a series of globally relevant courses and activities, culminating in a digital badge. The program lead is responsible for the day-to-day maintenance of the program. Additionally, the Global Engagement Specialist will assist with Student and Exchange Visitor Information System (SEVIS) data processing under Department of Homeland Security (DHS) guidelines, ensuring accuracy, compliance, and quality control in all aspects of international student data management.
Primary Function of Organizational Unit
The unit oversees SEVIS data processing under Department of Homeland Security (DHS) guidelines, ensuring compliance, accuracy, and quality control in data management. Additionally, the unit is responsible for the development and implementation of study abroad programming and international partnerships.
Work Hours
8:00 AM - 5:00 PM
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Key Responsibilities and Related Competencies
Required Competency
Communication - Verbal/Written
Duties
The role requires strong written and verbal communication skills to effectively interact with diverse stakeholders, including students, faculty, staff, and external partners. Key duties include drafting, editing, and proofreading professional documents such as reports, proposals, presentations, emails, and marketing materials to ensure clarity, accuracy, and alignment with institutional goals. Additionally, the position involves delivering presentations, facilitating workshops, and conducting meetings to communicate complex information in a clear and engaging manner. The individual will also respond to inquiries in a timely and professional manner, provide guidance on program policies, and collaborate with team members to develop consistent messaging for internal and external audiences. Strong interpersonal communication is essential for building relationships and fostering a collaborative environment.
Required Competency
Attention to Detail
Duties
As a SEVIS Designated School Official (DSO), attention to detail is critical to ensuring compliance with Department of Homeland Security (DHS) regulations. Specific duties include meticulously reviewing and updating international student records in the Student and Exchange Visitor Information System (SEVIS) to maintain accuracy and prevent errors that could impact a student’s visa status. This involves carefully monitoring enrollment, program completion dates, and reporting changes such as address updates, employment authorizations, and program extensions. A DSO must also conduct thorough audits of SEVIS data to identify and correct discrepancies, ensuring all documentation is precise and aligns with institutional and federal guidelines. Additionally, a DSO must pay close attention to deadlines for reporting requirements and visa compliance processes to avoid penalties or disruptions for students. Clear communication, detailed record-keeping, and a commitment to accuracy are essential in this role to support both institutional integrity and the success of international students.
Required Competency
Business and Records Administration
Duties
Ensuring the accurate maintenance, organization, and security of all student files in compliance with institutional policies and federal regulations. The role requires verifying and updating student data in institutional systems, monitoring deadlines for record submissions, and ensuring compliance with regulations such as FERPA (Family Educational Rights and Privacy Act). Additionally, the position involves generating detailed reports for institutional review, conducting audits to ensure data accuracy, and coordinating with departments to address discrepancies. Strong attention to detail and the ability to manage multiple administrative tasks are essential to ensure the integrity and reliability of student records and related processes.
Required Competency
Critical Thinking
Duties
Analyzing complex situations, identifying potential challenges, and developing innovative solutions to support the goals of the Office of International Affairs. This includes evaluating data to make informed decisions, interpreting policies and regulations to ensure compliance, and assessing program effectiveness to implement improvements. Critical thinking is also essential for addressing unforeseen issues, facilitating collaboration among stakeholders, and developing strategic initiatives that align with institutional objectives. Furthermore, the role requires applying problem-solving skills to enhance operational efficiency, optimize resource allocation, and contribute to the development of initiatives that promote global engagement.
Position Information
Working Title
Global Engagement Specialist
Competency Level
Journey
Position Number
007692
Recruitment Range
$40,048 - $50,000
FLSA
Non-Exempt
Appointment Type
Time Limited - Full-time
FTE
If Time Limited, Appointment Length
03/31/2027
Organizational Division
Office of International Affairs
Organizational Location
VP for Academic Affairs and Undergraduate Programs
Organizational Unit
International Programs
Posting Detail Information
Posting Number
SHRA2882
Open Date
03/18/2025
Close Date
04/03/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna – State Health Benefits of North Carolina
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link
https://jobs.ncat.edu/postings/36836
Salary : $40,048 - $50,000
