What are the responsibilities and job description for the Lead Housekeeper, Administrative Assistant position at North Carolina A&T State University?
Classification Information
Position/Classification Title
Bldg Environ Services Tech
Classification Type
SHRA
Position required to work during periods of adverse weather or other emergencies:
A - All Emergency and Pandemic On SIte
Minimum Experience/Education
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.
Preferred Years Experience, Skills, Training, Education
- High School Diploma or equivalency; or some college or post secondary educational.
- Three (3) years experience in custodial or general maintenance work; or an equivalent combination of education and experience along with at least one year exhibiting proven ability to supervise and lead relatively large groups of people.
- Knowledge of cleaning methods and skilled in the use of all housekeeping/floor maintenance equipment; ability to properly train support staff.
- Ability to compile, condense and edit reports and letters to subordinates, motivate others, make recommendations regarding employee’s work and performance, compile housekeeping checklists, and log daily information.
- Mold remediation certification.
- Any housekeeping certifications.
Required License or Certification
Position Overview
Primary Purpose of Position
Under the general supervision of the Housekeeping Administrator, this position will perform housekeeping duties as well as administrative tasks such as email correspondence, scheduling appointments & meetings, event announcements, coordinating event assignments, managing attendance records in Kronos, etc. This position would require moderate computer skills.
Additionally, as a Lead Housekeeper, this person will perform all duties as assigned to include ensuring buildings/areas are clean, neat, tidy and sanitary (inside and outside). General responsibilities include vacuum, dust, mop, wax and buff floors, clean windows and blinds, move furniture, sanitize restrooms, collect and sort recyclables, and special cleaning projects. Various cleaning tasks include replenish paper supplies and soap in toilets, clean woodwork and baseboards, shift furniture to clean area, make minor repairs and report other repairs (replace light bulbs and fluorescent tubes, etc.), shovel snow from walks and drive as assigned. This position operates motorized cleaning equipment (vacuum cleaners, wet vacs, buffers, scrub machines, etc.) and performs preventive maintenance on cleaning equipment to ensure operable. Position must be skilled to strip wax, buff and care for tile and terrazzo floors. Apply workplace safety techniques (i.e., mix and use chemicals; proper lifting, stooping, pushing and pulling; physically able to assist with setting-up tables and chairs).
Additionally, as a Lead Housekeeper, this person will perform all duties as assigned to include ensuring buildings/areas are clean, neat, tidy and sanitary (inside and outside). General responsibilities include vacuum, dust, mop, wax and buff floors, clean windows and blinds, move furniture, sanitize restrooms, collect and sort recyclables, and special cleaning projects. Various cleaning tasks include replenish paper supplies and soap in toilets, clean woodwork and baseboards, shift furniture to clean area, make minor repairs and report other repairs (replace light bulbs and fluorescent tubes, etc.), shovel snow from walks and drive as assigned. This position operates motorized cleaning equipment (vacuum cleaners, wet vacs, buffers, scrub machines, etc.) and performs preventive maintenance on cleaning equipment to ensure operable. Position must be skilled to strip wax, buff and care for tile and terrazzo floors. Apply workplace safety techniques (i.e., mix and use chemicals; proper lifting, stooping, pushing and pulling; physically able to assist with setting-up tables and chairs).
Primary Function of Organizational Unit
The Housekeeping Department provides housekeeping and custodial services to 44 academic/administrative buildings and 7 farm buildings; and manages the contractor providing housekeeping services for 14 student residence halls.
Work Hours
5am-2pm - MON-FRI; may work overtime and weekends. Essential position required to work during adverse weather.
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Key Responsibilities and Related Competencies
Required Competency
Customer Service
Duties
- Communicates with the work group in a manner that helps to accomplish daily work goals.
- Serves as the accessible point of contact with customers and discusses timeliness and quality of work group accomplishments. Attends meetings when appointed to represent Facilities/Housekeeping Administrator regarding services provided by the department for University events, in Foundation and Residence Life facilities.
- Requests changes in the process or output.
Required Competency
Safety and Health Compliance
Duties
- Wears state issued uniforms and safety equipment; ensures staff compliance.
- Works with Housekeeping Administrator and EHS to plan, coordinate and ensure staff attend safety/updates.
- Discusses safety concerns with others and make recommendations through proper channels for resolutions.
- Identifies and corrects potential conditions that affect employee safety.
- Ensures training and safe operation of equipment and application of chemicals.
- Recognizes and follows label directions to properly mix and apply cleaning chemicals.
- Attends safety meetings.
- Wears proper personal protective equipment.
- Practices safe operating procedures with equipment and chemicals around people.
Required Competency
Knowledge - Technical
Duties
Assists and acts in absence of Managers (i.e., issue/collect keys, give out and check job assignments, deliver supplies, inspect buildings).
Cleans the interior and exterior of buildings using the appropriate cleaning solutions.
Operates standard commercial housekeeping machinery and services equipment to keep it functioning properly and efficiently.
Perform DAILY housekeeping tasks:
Sweep, dust mop, or vacuum all floors, damp mop to remove spots and spills.
Spot wash walls to remove graffiti.
Remove scuff and skid marks.
Empty trashcans and ash urns.
Replace burned out light bulbs and fluorescent tubes.
Clean and sanitize restrooms (sinks, mirrors, paper towel and soap dispensers, glass surfaces).
Polish stainless steel surfaces and water fountains.
Check and restock paper products and dispensers; especially before leaving at end of the day.
Sweep stairs and landings and dust railings.
Clean 15 feet outward around building entrance ways (to include snow removal and salt application).
WORK REQUESTS:
Collect and/or fill out work request for any repairs that need to be handled in the building and turn in to supervisor/facilities operations.
RECYCLE:
Inspect trash for recyclables.
Sort and place in appropriate containers, avoiding contamination.
Take to designated location inside/outside of building for pickup by sanitation truck operator.
Perform WEEKLY Housekeeping tasks:
Clean janitor’s closet and equipment.
Dust vents and venetian blinds.
Dust all office areas, conference rooms, to include file cabinets, desks, tables, and bookcases.
Clean tables, chairs and dust upholstered furniture, including underneath pillows and cushions.
Dust window sills to the screens; all fixtures to include moldings, picture frames and other wall hangings.
Check inventory level and order supplies as needed.
Perform PROJECT WORK scheduled by supervisor:
Strip, wax and buff floors; shampoo carpet; wash venetian blinds, windows and light fixtures; clean tile and grout in restrooms; remove graffiti from all surfaces. Work special events, overtime, and in other buildings as requested. Perform other duties as assigned.
Cleans the interior and exterior of buildings using the appropriate cleaning solutions.
Operates standard commercial housekeeping machinery and services equipment to keep it functioning properly and efficiently.
Perform DAILY housekeeping tasks:
Sweep, dust mop, or vacuum all floors, damp mop to remove spots and spills.
Spot wash walls to remove graffiti.
Remove scuff and skid marks.
Empty trashcans and ash urns.
Replace burned out light bulbs and fluorescent tubes.
Clean and sanitize restrooms (sinks, mirrors, paper towel and soap dispensers, glass surfaces).
Polish stainless steel surfaces and water fountains.
Check and restock paper products and dispensers; especially before leaving at end of the day.
Sweep stairs and landings and dust railings.
Clean 15 feet outward around building entrance ways (to include snow removal and salt application).
WORK REQUESTS:
Collect and/or fill out work request for any repairs that need to be handled in the building and turn in to supervisor/facilities operations.
RECYCLE:
Inspect trash for recyclables.
Sort and place in appropriate containers, avoiding contamination.
Take to designated location inside/outside of building for pickup by sanitation truck operator.
Perform WEEKLY Housekeeping tasks:
Clean janitor’s closet and equipment.
Dust vents and venetian blinds.
Dust all office areas, conference rooms, to include file cabinets, desks, tables, and bookcases.
Clean tables, chairs and dust upholstered furniture, including underneath pillows and cushions.
Dust window sills to the screens; all fixtures to include moldings, picture frames and other wall hangings.
Check inventory level and order supplies as needed.
Perform PROJECT WORK scheduled by supervisor:
Strip, wax and buff floors; shampoo carpet; wash venetian blinds, windows and light fixtures; clean tile and grout in restrooms; remove graffiti from all surfaces. Work special events, overtime, and in other buildings as requested. Perform other duties as assigned.
Required Competency
Interpersonal Skills
Duties
Develops and maintains effective working relationships within Housekeeping and other units within the department when problem solving.
Required Competency
Administrative Duties
Duties
Email correspondence with university officials (Deans, building representatives, provosts, etc.), scheduling appointments & meetings, creating event announcements to distribute to the housekeeping unit, coordinating event assignments and ensuring staff has the opportunity to sign up.
Managing attendance records in Kronos.
Open, create, and close out facilities work orders in Mainsaver.
Managing attendance records in Kronos.
Open, create, and close out facilities work orders in Mainsaver.
Position Information
Working Title
Lead Housekeeper, Administrative Assistant
Competency Level
Advanced
Position Number
004475
Recruitment Range
$36,312 - $37,000
FLSA
Non-Exempt
Appointment Type
Permanent - Full-time
FTE
40 hours/week, 12 months
If Time Limited, Appointment Length
Organizational Division
Asst VC Bus & Fin/Facilities
Organizational Location
VC for Business & Finance
Organizational Unit
Housekeeping Services 4684
Posting Detail Information
Posting Number
SHRA2823
Open Date
01/31/2025
Close Date
02/16/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Blue Cross Blue Shield of NC – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link
https://jobs.ncat.edu/postings/35975
Salary : $36,312 - $37,000
