What are the responsibilities and job description for the Student Engagement Coordinator position at North Carolina A&T State University?
Classification Information
Position/Classification Title
Student Services Specialist
Classification Type
SHRA
Position required to work during periods of adverse weather or other emergencies:
N - Not Mandatory
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Years Experience, Skills, Training, Education
- Bachelor’s degree or equivalent administrative or office management experience; however, a master’s in Higher Education Administration, College Student Personnel, or a related field is preferred.
- One year experience with student support and advisement.
- Possesses strong computer and software skills with demonstrated proficiency in Microsoft Office, Google Suite or equivalents, written and verbal communication, problem-solving, time management, and organizational skills.
- Ability to work collaboratively with other staff and faculty, work independently and manage multiple responsibilities, and take initiative when appropriate.
- Ability to work in a flexible way that allows for changes in assignments and priorities depending on programmatic and student needs
- Presentation and group facilitation experience
- Demonstrated organizational and time management skills
- Ability to manage multiple priorities with competing deadlines
- Strong organizational and communication and interpersonal skills
- Experience in planning and implementing events
- Demonstrated ability to work independently and as a member of a team
Required License or Certification
N/A
Position Overview
Primary Purpose of Position
The John R and Kathy R. Hairston College of Health and Human Sciences (HCHHS) at North Carolina A&T State University (NC A&T) solicits applicants for the position of Student Engagement Coordinator. The purpose of this position is to develop and implement initiatives that promote student success and professional growth. We seek an innovative individual who understands the current student landscape including challenges they face and activities they are likely to participate in. This position works closely with all units in the college to coordinate academic advising and administrative functions that promote student engagement, academic success, professional development, and a strong sense of community within individual academic disciplines.
Primary Function of Organizational Unit
North Carolina A & T State University is a public land grant high research institution that is committed to teaching and learning, scholarly and creative research, and effective engagement and public service. As the largest HBCU in the nation, our enrollment is over 13,487 students and our workforce includes over 2,000 employees. North Carolina A&T State University offers over 90-degree programs at the bachelors, master’s, and doctoral levels through eight academic colleges. The University is one of the sixteen constituent units of the University of North Carolina (UNC) and is accredited by the Southern Association of Colleges and Schools (SACS). The strategic vision, preeminence 2030, focuses the University on interdisciplinary scholarly activities in a learner-centered environment.
The John R. and Kathy R. Hairston College of Health and Human Sciences (HCHHS) comprises six departments and the School of Nursing. The HCHHS offers the following undergraduate degree programs; Communication Sciences and Disorders, Health Services Management, Kinesiology, Nursing, Psychology, Social Work, and Sociology. At the graduate level, HCHHS offers four graduate degree programs including the Masters in Physician Assistant Studies (PA program), Master of Social Work (MSW), Master of Science in Health Psychology and Ph.D. in Social Work, PhD in Applied Psychology, and Doctor of Nurse Practice (DNP). The HCHHS is also home to the Center of Excellence in Integrative Health Disparities and Equity Research (CIHDER), a hub for multidisciplinary research and community engagement efforts to alleviate health inequities. The HCHHS capitalizes on the synergistic relationships between these departments to develop advanced academic programming, enhance the mentoring of trainees, and conduct collaborative multidisciplinary research and scholastic activity.
Work Hours
8:00 AM - 5:00 PM; Monday - Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Key Responsibilities and Related Competencies
Required Competency
Planning and Organizing
Duties
- Design, develop, and implement programs that promote academic success for undergraduate students
- Develop and implement activities that enhance student engagement with professionals organization Organize student success workshops, seminars, on various presentation platforms
- Develop extracurricular activities to enhance connections to professional societies.
- Work with various university units, such as academic services, student affairs, and residence life, to coordinate activities and resources and promote participation in campus activities.
- Represent the college, departments, or programs at events, such as college fairs, orientation programs, community events, and outreach events; Create marketing materials and promote activities to encourage maximum student participation.
- Provides support, guidance, and resources to students, parents, prospective students and parents in the College,
- Collect and analyze data on student participation and feedback.
- Use data to assess the effectiveness of programs and make improvements.
- Other tasks as assigned
Required Competency
Communication and Public Relations
Duties
- Develop and implement comprehensive social media strategies across platforms including Instagram, LinkedIn, and Threads
- Develop and distribute promotional materials for events and programs.
- Maintain active communication channels with students, including social media and emails.
- Organize workshops, seminars, social events, and extracurricular activities.
- Provide guidance and support to student organizations and clubs.
- Serve as a liaison between students and administration to address concerns and improve the student experience.
- Other tasks as assigned
Required Competency
Coordination - Operations
Duties
- Assists in coordinating college and campus events that include Health and Human Sciences Week, New Student Orientation, Admitted Student Day, and Open House events.
- Facilitates and/or coordinates workshops and other training to enhance student success.
- Refers students to campus resources and services by managing, administering, directing, promoting, and leading activities in the areas of admissions, financial aid, registration, residence life, student center, and other administrative units dedicated to student support services
- Other tasks as assigned
Required Competency
Client/Customer Service
Duties
- Provide guidance and support to student organizations and clubs.
- Serve as a liaison between students and administration to address concerns and improve the student experience.
- Build partnerships with external organizations to enhance student opportunities.
- Provides excellent customer service to all stakeholders
Ability to convey information orally to individuals or groups to ensure they understand the message. Ability to listen and respond appropriately to information from others. - Other tasks as assigned
Position Information
Working Title
Student Engagement Coordinator
Competency Level
Journey
Position Number
002116
Recruitment Range
$41,000-$48,823
FLSA
Non-Exempt
Appointment Type
Permanent - Full-time
FTE
40 hours/week, 12 months
If Time Limited, Appointment Length
Organizational Division
College of Health and Human Sciences
Organizational Location
College of Health and Human Sciences
Organizational Unit
College of Health and Human Sciences
Posting Detail Information
Posting Number
SHRA2809
Open Date
01/22/2025
Close Date
02/28/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Blue Cross Blue Shield of NC – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link
https://jobs.ncat.edu/postings/35747
Salary : $41,000 - $48,823
